Senior Site Reliability Engineer

This is a fully remote position, open to applicants in California.

📋 Description

• Collaborate with teams to enhance service delivery and reliability throughout their entire lifecycle.

• Assess and track all production systems focusing on availability, latency, and overall system health.

• Investigate the root causes of errors and instability within our production cloud services, guiding teams towards improved operational excellence.

• Partner with product and platform teams to refine and enhance systems by advocating for modifications that boost reliability, resilience, and observability.

• Assist in identifying and reducing toil through innovative solutions and automation.

• This role will entail stand-by, on-call, or after-hours responsibilities.

⛳️ Requirements

• Demonstrated experience in designing, implementing, and managing observability systems for intricate cloud-based platforms.

• Familiarity with Configuration Management and Infrastructure as Code tools such as Terraform (preferred) or Ansible.

• Proficient in cloud platforms (preferably AWS and Azure) along with container and orchestration technologies.

• Experience with Application Performance Monitoring (APM) and observability tools including New Relic, Splunk, CloudWatch, Prometheus, Grafana/Kibana, Sentry, etc.

• Extensive experience working in enterprise-scale continuous delivery environments.

• Development experience with JavaScript, Node.js, or TypeScript in a Linux/Mac setting.

• Experience with sustainable incident response within a blameless culture.

• Background in Linux Systems Engineering.

• Proficiency with incident response tools such as PagerDuty, FireHydrant, Blameless, etc.

• Comfortable working autonomously and effectively within a distributed team.

• Knowledge of cloud and application security best practices.

• Strong understanding of cloud design patterns for scalability, data management, resiliency, and more.

• A passion for high-quality outcomes and an aptitude for testing.

• Insights into business metrics and Service Level Objectives (SLOs).

🏝️ Benefits

• Health, dental, vision, short-term disability, and life insurance.

• Paid holidays and paid time off.

• Fertility treatment benefits.

• 401(k) plan.

• Equity opportunities.