Engagement Manager – ServiceNow

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Oversee and nurture relationships with client stakeholders and executives.

• Track project KPIs, outcomes, and overall progress.

• Recognize and eliminate obstacles that may hinder delivery.

• Lead escalations and support decision-making processes.

• Maintain ongoing alignment between leadership and the technical team.

• Convert strategic decisions into clear directives for the team.

⛳️ Requirements

• Proven experience in project management and/or managing client relationships in technology projects.

• Exceptional communication, negotiation, and stakeholder management abilities.

• Consultative, proactive, and results-driven demeanor.

• Capability to thrive in dynamic environments with various stakeholders.

• Familiarity with digital transformation projects is an asset.

• Knowledge of ServiceNow will be regarded as a plus.

🏝️ Benefits

• Comprehensive health and wellness programs.

• Opportunities for professional development and growth.

• Flexible working arrangements to support work-life balance.

• Collaborative and inclusive company culture.