Engagement Manager, Hearing Health

This is a fully remote position, open to applicants in Kentucky, +1 more state.

📋 Description

• Drive top-tier B2C sales in the medical device sector by employing sophisticated sales strategies to meet annual revenue goals within the territory.

• Oversee the Mid South territory, which includes Tennessee, Kentucky, and Arkansas.

• Engagement Managers play a critical role in territory sales strategies, serving as the authority on Cochlear products for candidates and professional partners.

• Showcase solutions to promote Cochlear’s product line through the cultivation of candidates and the introduction of new products.

• Execute localized consumer marketing initiatives and nurturing strategies aimed at expanding the market for Cochlear implantable technologies.

• Lead, develop, and motivate mentoring volunteers.

• Facilitate candidate communications through various channels, including in-person meetings, virtual engagements, emails, and phone calls.

• Report issues using the Cochlear complaint management system, ensuring detailed descriptions for B2B follow-up and resolution when necessary.

• Exhibit sales and business acumen to spot market opportunities and assess competitive positioning.

• Ensure compliance with Cochlear policies, laws, and regulations in all sales activities within the designated territory.

• Keep precise records of all sales activities and customer interactions.

⛳️ Requirements

• Bachelor’s Degree or equivalent qualification.

• 2-3 years of relevant experience.

• Proven ability to operate independently with minimal supervision.

• Capability to lift at least 30 lbs.

• Valid driver's license required.

• Must have access to a reliable vehicle based on territory coverage needs.

• Willingness to travel up to 60% of the time, including overnight trips and weekends.

• Proficiency in both English and Spanish.

• Strong computer skills with experience in various software applications, including Microsoft Suite and web-based tools.

• Ability to thrive in a fast-paced environment, managing multiple priorities while maintaining a keen attention to detail.

• Excellent written and verbal communication abilities, strong presentation skills, and adaptability in messaging for different audiences.

• Demonstrated reliability in following through on commitments and taking ownership of actions and decisions.

• Collaborative approach to projects, valuing diverse input.

• Capable of identifying solutions and challenging conventional methods to develop innovative solutions.

• Proven experience working collaboratively and positively within a team setting.

• Ability to effectively interact across all organizational levels, fostering professional relationships and open communication within the department and with cross-functional teams.

🏝️ Benefits

• Medical, dental, vision, life, and disability insurance.

• 401(K) matching with immediate vesting.

• Paid Time Off.

• Tuition reimbursement.

• Maternity and paternity leave.

• Employee Stock Purchase Plan.

• Pet insurance.