Endoscopy Clinical Specialist

This is a fully remote position, open to applicants in New Jersey, +2 more states.

📋 Description

• Implement and provide training for customers and prospective clients on the clinical indications and applications of Medtronic Endoscopy Solutions products.

• Act as the clinical product authority for the entire Medtronic Endoscopy Solutions portfolio.

• Showcase products to physicians and nurses during all relevant procedures.

• Oversee product installations.

• Deliver personalized and group product demonstrations and clinical education to selected accounts.

• Lead post-sales implementation, product education, in-servicing, and continuous application support.

• Manage regional accounts to enhance the usage of reflux and manometry products.

• Assist the regional sales strategy, lead generation, pre-sale clinical evaluations, and demonstrations.

• Advocate for service contracts/plans in collaboration with inside sales.

• Organize and support local, regional, and national educational courses.

• Provide assistance to decision-makers and clinicians in the designated region.

• Aid PACE educational courses and offer feedback on course materials.

• Work in partnership with other Clinical Specialists and exchange best practices.

• Relay customer feedback, field product performance, and competitive insights to Marketing and Sales.

• Conduct product training sessions for both existing and newly hired Account Managers.

• Support and train new Clinical Specialist team members.

• Maintain records of accounts, installations, in-service, and training in Sales Force.com (SFDC).

• Collaborate with Sales, Sales Training, Marketing, PACE, Technical Support, and Customer Service.

• Perform additional duties assigned by the Director.

⛳️ Requirements

• Bachelor’s Degree with a minimum of 2+ years of experience in sales or clinical experience in medical devices, med tech, healthcare, or life sciences, or an advanced degree with no experience.

• Previous experience in adult education and training, particularly in the Gastroenterology field, is preferred.

• Proven ability to convey highly technical information to a varied audience.

• Demonstrated success in a collaborative team environment and matrix-managed situations.

• Exceptional interpersonal, written, and verbal communication skills with individuals at all levels of the organization.

• Strong organizational and time management capabilities.

• Ability to troubleshoot basic technical issues that may arise with any products in the Medtronic GI Solutions full suite.

• For degrees obtained outside the United States, a degree that meets the criteria of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.

• A valid driver’s license is crucial for this position.

• Candidate must reside within the designated territory.

• Willingness to travel overnight to client locations by car or plane 75% of the time.

• Must have unrestricted U.S. work authorization at the time of hire and throughout employment.

🏝️ Benefits

• Competitive Salary and a flexible Benefits Package.

• Health, Dental, and Vision Insurance.

• Health Savings Account.

• Healthcare Flexible Spending Account.

• Life Insurance.

• Long-term Disability Leave.

• Dependent Daycare Spending Account.

• Tuition Assistance/Reimbursement.

• Simple Steps (global well-being program).

• Incentive Plans.

• 401(k) Plan with employer contribution and matching.

• Short-term Disability.

• Paid Time Off.

• Paid Holidays.

• Employee Stock Purchase Plan.

• Employee Assistance Program.

• Non-qualified Retirement Plan Supplement.

• Capital Accumulation Plan (available to Vice Presidents and above or subject to IRS earning minimums).

• Sales Incentive Plan (SIP).

• Reasonable accommodations for qualified individuals with disabilities.