Employer Renewal Specialist – Seasonal

This is a fully remote position, open to applicants in United States.

📋 Description

• Take the initiative in managing the group health insurance renewal processes, which includes client communications, renewal proposals, and presentations of renewal options.

• Establish and nurture relationships with business clients, serving as the primary contact for renewals.

• Engage in extensive outbound outreach utilizing both manual dialing and an automated dialing system.

• Assess group coverage requirements and pinpoint any benefit gaps.

• Research and renew coverage alternatives while suggesting additional product lines.

• Confirm renewal applications and documents against client details and carrier stipulations.

• Organize and maintain enrollment documents, supporting materials, and communication records.

• Collaborate with insurance carriers to understand forms, guidelines, and requirements for renewal submissions.

• Recognize and capitalize on upselling opportunities for dental, vision, and supplemental health insurance.

• Oversee and ensure accurate management of the group book of business and policy documentation.

• Exemplify eHealth’s values through behaviors, practices, and decision-making.

⛳️ Requirements

• Possess a current active Health & Life Insurance license.

• Have a minimum of 1 year of experience in group health insurance.

• Exhibit a strong understanding of group health insurance coverage, enrollment, policy servicing, and regulatory standards.

• Hold at least 1 year of experience in B2B sales.

• Demonstrated history of achieving or surpassing sales goals.

• Experience in building and sustaining long-term business client relationships.

• Capability to identify upselling opportunities, articulate the value of additional coverage, and finalize ancillary sales.

• Proven experience managing group health insurance renewals, preparing proposals, and discussing renewal options.

• Display a proactive and resourceful attitude toward client inquiries, complaints, and escalations.

• Comfortable with problem-solving scenarios.

🏝️ Benefits

• Paid training.

• Continuous support and resources.

• Medical benefits available after 90 days of employment.

• Reimbursement for cell phone and internet expenses.

• Monthly commission-based incentive plan.

• Benefits tailored to support employees’ personal and professional wellness.