Employee Experience Manager

This is a fully remote position, open to applicants in Canada.

📋 Description

• Maintain precise and current employee records in HRIS systems for both Canadian and US personnel.

• Assist with onboarding and offboarding processes, which includes documentation, system configuration, and overall onboarding coordination.

• Prepare HR documentation, such as employee verification letters and policy updates.

• Address employee inquiries concerning HR policies, benefits, and procedures.

• Ensure the company adheres to federal, provincial, and local employment laws and regulations, along with recommended best practices; review policies and practices to ensure compliance in Canada and the US.

• Aid in audits and reporting obligations.

• Track and manage work authorizations and visas.

• Process payroll for both the US and Canada, ensuring data accuracy and timely processing.

• Register in required Provinces and States.

• Assist with benefits administration, including enrollments and changes.

• Serve as a liaison with benefits providers in Canada and the US.

• Support employee engagement initiatives and internal communications.

• Help coordinate HR-related events.

• Foster an inclusive culture across various countries.

⛳️ Requirements

• Over 5 years of experience in Human Resources.

• Experience in employee relations.

• Knowledge of payroll and tax regulations.

• Familiarity with a broad range of human resource practices, including compliance, leave management, benefits management, and vendor relationships.

• Ideally possess strong knowledge of HR practices in both Canada and the US.

• Excellent organizational skills with a keen attention to detail.

• Strong analytical and problem-solving abilities.

• Ability to act with integrity, professionalism, and confidentiality.

• Comprehensive knowledge of employment-related laws and regulations.

• Solid time management skills and a strong capability to prioritize tasks effectively.

• Ability to thrive in a fast-paced, open, and entrepreneurial environment.

🏝️ Benefits

• Medical, dental, and vision plans, along with disability and life insurance coverage for you and your family that align with your lifestyle.

• Includes a 100% employer-paid plan for you and a 50% employer contribution for your dependents (US, CAD, MX).

• Access to certified therapists through Spring Health and a membership to Headspace.

• Physical therapy provided through Omada, thousands of Aaptiv virtual workouts, and a complimentary One Medical membership for primary and virtual care.

• Unlimited PTO (minimum of 2 weeks), Paid Company Holidays, Your Birthday Off, End of Year Recharge (Closed December 24 - January 1), and Paid Parental Leave.

• Traditional and Roth 401(k) plans with a 3% company match.

• Annual bonus based on tenure, which increases in total amount over time.

• Annual Company-wide Retreat.