This is a fully remote position, open to applicants in Brazil.

• Create email designs for various campaigns and customer lifecycle stages (welcome, onboarding, retention, winback, upsell)

• Transform briefs into visually striking, conversion-focused designs

• Ensure consistency in emails while enhancing the brand’s visual identity within the channel

• Develop emails directly in platforms such as Customer.io, Klaviyo, or similar

• Work within existing templates and modules, making necessary updates

• Conduct tests on emails across devices and inboxes to verify accuracy, responsiveness, and functionality

• Assist with pre-send checks to ensure campaigns are sent out correctly and on schedule

• Collaborate closely with the Lifecycle Marketing Manager on executing campaigns and customer journeys

• Work alongside copywriters, growth, and brand teams to ensure cohesive messaging and visuals

• Communicate effectively and proactively in a Slack-first, remote work environment

• Provide updates within the Clickup workspace

• Help maintain and develop email templates, modules, and design systems

• Support iterations by refining designs based on performance analytics

• Contribute to enhancing workflows for greater speed, organization, and consistency

• 3–6+ years of graphic design experience with a focus on email marketing

• Preferred experience with DTC or ecommerce brands

• Practical experience in building emails using platforms like Customer.io, Klaviyo, or similar

• Strong visual design capabilities with a keen eye for layout, typography, and hierarchy

• Familiarity with HTML/CSS for email

• Experience conducting email tests across different devices and inboxes

• Ability to merge brand aesthetics with performance-oriented design

• Flexible working hours with meetings scheduled in EST

• Freedom to work from any location

• Enjoyable and relaxed work atmosphere

• Opportunities for employee engagement activities and virtual gatherings

• We are a diverse, global team! 🌍

Email Designer

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