Eligibility Services Administrator – Group Member Administration

This is a fully remote position, open to applicants in Canada.

📋 Description

• Oversee enrolments in line with established protocols and Group Member Administration standards.

• Deliver exceptional customer service to both internal and external clients.

• Investigate and gather information from multiple sources to address inquiries and resolve enrolment discrepancies.

• Collaborate with fellow group administrators during their absence.

• Research and reconcile Group Statement of Accounts.

• Identify improvements to current processes.

⛳️ Requirements

• Demonstrated experience collaborating with various internal and external stakeholders.

• Capable of managing multiple tasks under tight deadlines.

• Proven ability to operate with minimal supervision.

• Excellent interpersonal skills combined with strong verbal and written communication abilities.

• Proficient in Microsoft Office (Excel, Word).

• Experience or familiarity with the insurance industry is a plus.

🏝️ Benefits

• Health coverage.

• Opportunities for career advancement.

• Promotes a healthy work-life balance.