Electronic Research Administration Business Analyst 2

This is a fully remote position, open to applicants in Ohio.

📋 Description

• Assist in the administration, upkeep, and ongoing enhancement of research administration systems.

• Configure systems and oversee user access, role audits, upgrades, improvements, and integrations.

• Serve as a liaison among business users, IT staff, and software vendors.

• Aid in system implementations, resolve issues, communicate requirements, and ensure optimal system performance.

• Deliver primary user support via helpdesk services, encompassing issue resolution, user assistance, account management, and escalation of technical challenges.

• Organize and conduct system testing, quality assurance tasks, and data validation assessments.

• Contribute to training initiatives, user documentation, reference materials, and educational resources.

• Assess new technologies, software solutions, automation prospects, and process enhancements.

• Engage in committees, workgroups, and governance activities pertaining to research administration.

• Execute related duties as required by departmental needs.

⛳️ Requirements

• Bachelor's Degree.

• Six (6) years of relevant work experience and/or other specialized training may substitute for educational qualifications.

• Two (2) years of experience in supporting enterprise software applications or in research administration.

• Experience with Salesforce is preferred.

• Familiarity with Kuali Research Suite or similar Electronic Research Administration Systems is advantageous.

• A resume and cover letter are necessary as part of the application process.

• Must provide satisfactory evidence of employment eligibility through the Federal I-9 employment verification process upon hiring.

🏝️ Benefits

• Comprehensive tuition remission for employees and qualified dependents.

• Strong retirement plans: OPERS, STRS, or Alternative Retirement Plan (ARP).

• University contribution of 14–18% of salary based on position.

• Vacation and sick leave.

• 11 paid holidays.

• Additional end-of-year paid time off (Winter Season Days).

• 6 weeks of paid parental leave for new parents.

• Competitive salary based on experience.

• Extensive health coverage (medical, dental, vision, prescription).

• Flexible spending accounts.

• Wellness programs.

• Opportunities for professional development and mentorship.