EES Supervisor

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Accountable for enhancing product performance and value for Tenet Patient Financial Services, its clients, and the healthcare market by effectively supervising, directing, and managing the government programs product and coordinating its delivery through field operation offices.

• Oversees the Government Programs for the assigned division, providing guidance, expertise, and resources to management and staff to facilitate governmental program recovery and reduce facility bad debt.

• Ensures that staff comprehend and implement local, state, and federal laws and guidelines.

• Designs and delivers Eligibility Program training to divisional staff and clients.

• Guides staff on issues and inquiries related to Government Programs, while developing, refining, and managing the product to optimize operational goals and objectives in collaboration with the management team and staff.

• Monitors and fosters team morale and productivity, assessing them against planned objectives. Identifies key performance indicators to track and manage product performance.

⛳️ Requirements

• Bachelor’s Degree in Business Administration, Marketing, or a related field, or equivalent experience.

• 3 to 5 years of experience in healthcare finance or revenue cycle.

• At least the most recent 3 years of experience in Federal, State, and Local government programs.

• 2 to 3 years of supervisory experience within Federal, State, and Local government programs.

• Proficient knowledge of healthcare products.

• Familiarity with the rules and regulations governing Federal, State, and County programs.

• Proficient in P/C systems, including Windows, Microsoft Outlook, Excel, and Word.

• Ability to work autonomously.

• Detail-oriented, with strengths in managing multiple facilities, supervisors, and hospital platforms.

• Capable of prioritizing and efficiently managing multiple tasks.

• Excellent oral and written communication, interpersonal, organizational, and management skills.

🏝️ Benefits

• Medical, dental, vision, disability, life, and business travel insurance.

• Paid time off (vacation & sick leave) – a minimum of 12 days per year, accrued at approximately 1.84 hours per 40 hours worked.

• 401k with up to a 6% employer match.

• 10 paid holidays per year.

• Health savings accounts, healthcare, and dependent flexible spending accounts.

• Employee Assistance program and Employee discount program.

• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long-term care, elder & childcare services, AD&D, auto & home insurance.

• For Colorado employees, Conifer provides paid leave in accordance with Colorado’s Healthy Families and Workplaces Act.