Educational Payroll Specialist

This is a fully remote position, open to applicants in Philippines.

📋 Description

• The Educational Support Specialist plays a crucial role in the success of Tutor Me Education by coordinating instructors, monitoring student progress, and delivering excellent customer service.

• Actively assist Tutor Me Education Regional Operations by handling payroll functions and other related activities.

• Provide exceptional academic services to students and their families.

• Function efficiently in a virtual operating environment.

• Uphold Tutor Me Education's operating standards, including people, financial, and academic metrics.

• Ensure the effective delivery of programs and initiatives for our students and school district partners.

• Achieve operational excellence standards.

• Offer virtual administrative support to Regional Operations, which includes answering phones, managing daily business data, and coordinating schedules with students and teachers.

• Oversee class schedules to effectively staff sessions and meet company efficiency and usage targets.

• Manage virtual tutoring sessions.

• Monitor the academic progress of all students.

• Assist in ensuring flawless execution of programs and initiatives.

• Manage your own time while adhering to company and regulatory requirements.

• Conduct meetings with partner program directors to assess progress, modify academic plans, and renew enrollments.

• Other responsibilities as required by the business.

• Enjoy building relationships with students and their families.

• Committed to fulfilling the expectations and requirements of both internal and external customers.

• Encourage an atmosphere of open communication with students and parents to facilitate positive and effective conflict resolution.

⛳️ Requirements

• Experience with payroll management through ADP payroll provider is preferred.

• Strong time management, planning, and prioritization skills.

• Ability to organize and successfully manage multiple responsibilities.

• Demonstrates a professional and approachable demeanor.

• Capable of prioritizing and focusing on key objectives, which may shift monthly.

• Effective communication skills in virtual environments.

• Proficient in utilizing various communication mediums, including in-person, phone, and video.

• Ability to cultivate engagement and trust in virtual relationships, whether with customers or team members.

• Excellent team player.

• Learning agility – capable of adapting to changes in the work environment by modifying behaviors as necessary.

• Ability to acquire new skills as needed.

• Proficient in engaging, managing, and nurturing virtual relationships with customers, employees, and business partners (e.g., local schools).

• Competent in managing remote teachers.

• Self-sufficient and able to work independently.

• High tolerance for ambiguity.

• Bachelor’s Degree is required.

• 2-3 years of progressive career advancement.

• Experience in a virtual operations and team environment.

• Bilingual in English and Spanish is advantageous.

• Proficient in Microsoft Office and Google applications.

🏝️ Benefits

• Fully Remote!

• PTO

• Etc.