EDI Supervisor

This is a fully remote position, open to applicants in Ohio.

📋 Description

• Configure and validate ANSI 834 files, gather requirements from carriers, and offer continuous support for file integrations and data reconciliation.

• Oversee integrated carrier files, manage payroll vendor APIs, and assist with renewal and open enrollment processes.

• Supervise the shared EDI inbox, create and allocate tickets, maintain project documentation, and manage specific broker relationships.

• Lead a team while managing an individual caseload, facilitating workload balancing, coaching, conducting performance reviews, and promoting team-building initiatives.

• Conduct daily scrum meetings and act as the primary point of escalation for urgent matters.

⛳️ Requirements

• A Bachelor’s degree in business administration, marketing, or a related field is preferred; a high school diploma or equivalent is required.

• Experience with testing and implementing ANSI 834 files is essential.

• In-depth knowledge of the health insurance sector and its core products, including medical, dental, and vision, is necessary.

• Proficiency with Employee Navigator or similar enrollment management systems is required.

• Capability to manage a high volume of emails, prioritize competing tasks, and multitask effectively in a fast-paced setting is crucial.

• Previous experience as a Team Lead or Supervisor is preferred.

• Strong skills in communication, organization, project management, and proficiency in Microsoft Office are essential.

🏝️ Benefits

• Comprehensive health insurance options.

• Retirement savings plan with employer matching.

• Opportunities for professional development and career growth.

• Flexible work arrangements to support work-life balance.