eCommerce Manager, Senior Manager

This is a fully remote position, open to applicants in Ireland.

📋 Description

• Take charge of the performance for DTC and Amazon, overseeing P&L responsibilities and achieving KPIs related to sales, margin, traffic, and conversion.

• Manage all facets of ecommerce operations, including product listings, inventory accuracy, site merchandising, promotional strategies, and customer experience.

• Use Shopify or Shopify Plus to continuously enhance the entire digital journey, from product discovery to checkout and post-purchase interactions.

• Supervise the Amazon agency partner, taking responsibility for Amazon's performance, profitability, and growth.

• Drive the strategic advancement of onsite UX/UI improvements based on user behavior insights, ensuring seamless navigation and optimized conversion rates.

• Utilize advanced analytics and customer insights to foster growth, optimize performance, and enhance ROI across digital channels.

• Develop and implement a testing roadmap, spearheading A/B testing and multivariate testing to uncover impactful enhancements.

• Collaborate closely with digital marketing to align ecommerce promotions with both paid and organic campaigns, in line with overarching brand objectives.

• Work alongside CRM and retention teams to formulate lifecycle marketing strategies using platforms like Klaviyo to boost LTV and customer loyalty.

• Cultivate relationships with external vendors and agencies (SEO, development, UX/UI) to ensure timely and cost-efficient project execution.

• Remain informed about digital trends, new tools, and emerging technologies to keep Sculpted by Aimee at the cutting edge of ecommerce innovation.

• Explore new revenue opportunities, including international expansion, marketplaces, and D2C enhancements.

• Lead, mentor, and nurture junior ecommerce team members as the department evolves.

⛳️ Requirements

• A Bachelor’s degree in Business, Marketing, Digital Commerce, or a related discipline.

• 4 to 5 years of ecommerce experience, with a minimum of 2 years in a senior or strategic leadership capacity.

• In-depth knowledge of Shopify Plus, including its apps, customization, and performance optimization capabilities.

• Proven success in growing D2C revenue, enhancing conversion rates, and optimizing the ecommerce funnel from end to end.

• Comprehensive understanding of tools such as Google Analytics, HotJar, Elevar, and data platforms for actionable insights.

• Established record in building and executing testing frameworks (A/B testing, user testing, funnel analysis).

• Familiarity with Klaviyo for segmentation, automation, and personalized marketing campaigns.

• Exceptional project management skills, capable of juggling multiple priorities in a dynamic environment.

• Knowledge of digital marketing principles (SEO, SEM, CRO, paid media) and their connection to ecommerce performance.

• Experience with Shopify POS and omni-channel strategies is highly advantageous.

• Strong communication and interpersonal skills, with the ability to collaborate cross-functionally and influence senior stakeholders.

• An entrepreneurial mindset coupled with a passion for innovation, continuous improvement, and a customer-centric approach.

🏝️ Benefits

• Health insurance

• Retirement plans

• Paid time off

• Flexible work arrangements

• Professional development opportunities