eCommerce Manager – Salesforce Commerce Cloud

This is a fully remote position, open to applicants in United States.

📋 Description

• Develop, launch, and enhance digital marketing campaigns utilizing Account Engagement and Salesforce CRM data.

• Create and oversee campaign automations to effectively target, nurture, and convert customers through all phases of the buyer journey.

• Partner with the Sr. Digital Marketing Manager on strategy development and execution for campaigns.

• Maintain product listings, visuals, descriptions, and on-site content within Salesforce Commerce Cloud.

• Continuously update site structure and imagery in response to product launches, seasonal changes, and marketing priorities.

• Collaborate closely with the Sr. Digital Marketing Manager to integrate SEO, paid media, and social campaigns to enhance digital sales and on-site engagement.

• Ensure that the eCommerce platform delivers a smooth and intuitive shopping experience.

• Monitor customer feedback and site analytics to discover areas for improvement.

• Track and report key metrics (traffic, engagement, conversion) related to campaigns and site activities.

• Act as the primary regional point-of-contact for eCommerce, providing support to commercial, marketing, and product teams.

• Introduce innovative ideas to streamline workflows, automate processes, and boost campaign effectiveness.

⛳️ Requirements

• Bachelor’s degree in Marketing, Business, Information Systems, or a related field.

• At least 3 years of hands-on experience with Salesforce Commerce Cloud and Account Engagement; demonstrated ability to manage campaigns, automations, and eCommerce platforms.

• Proven experience in executing eCommerce and digital marketing strategies to drive leads, revenue, and engagement.

• Analytical mindset; proficient in collecting and acting on marketing and eCommerce data.

• Strong project management capabilities: adept at managing multiple initiatives and collaborating across functions.

• Familiarity with digital marketing technologies (SEO, SEM, social media, mobile).

• Knowledge of Salesforce CRM and SAP systems is advantageous.

• Exceptional communication, organizational, and problem-solving skills.

• Ability to work both independently and as part of a team in a dynamic environment.

• Possess essential skills/attributes, including outstanding communication skills (both verbal and written).

• Willingness to travel approximately 10% of the time.

🏝️ Benefits

• Medical

• Dental

• Vision

• Life Insurance

• 401k

• Paid Time Off