ECM Clinical Manager, RN

This is a fully remote position, open to applicants in Arizona, +10 more states.

📋 Description

• Supervise a team of around 10-15 direct reports within the ECM team to guarantee exceptional enrollments and care management services. The precise number of direct reports may vary depending on business requirements.

• Manage client outreach, enrollment processes, and the development of Individual Care Plans, evaluating if clients' needs can be addressed by an ECM Lead Care Manager; act as an escalation point when necessary.

• Propel the team to effectively achieve key performance indicators (KPIs).

• Collaborate with the Director(s) of Enhanced Care Management to execute changes and enhance processes.

• Provide clinical oversight for approximately 30% of the time, including but not limited to: supervising clinical staff, clinical approvals, monitoring care plans, leading IDT meetings, and acting as a clinical consultant for complex clinical scenarios.

• Deliver direct care management as required to support organizational objectives.

• Travel may be necessary up to 20-25% for training, meetings, and other business-related needs.

⛳️ Requirements

• Active, unrestricted RN license with the capability to secure California licensure within 6 months of employment.

• Willingness to obtain any additional state licensure as required.

• 2 years of experience in people management; 4 years preferred.

• 2-3 years of experience in care management.

• 1-2 years of experience in post-acute settings.

• Proven leader with a results-driven approach and experience in change management within rapidly growing environments.

• Strong organizational skills and ability to work independently.

• Proficient in Microsoft and Google applications; experience with Salesforce is a plus.

• Excellent communication and motivational abilities, including conflict resolution skills.

• Familiarity with lean Six Sigma methodology is preferred.

🏝️ Benefits

• Medical, dental, and vision insurance

• Income protection benefits

• Flexible PTO

• Company holidays

• 401k

• Access to additional wellness benefits