E-Commerce, Website Coordinator

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Oversee and sustain Shopify Plus operations across three brand storefronts.

• Import and modify products utilizing bulk CSV files while adhering to established naming and formatting standards.

• Enhance product listings, SEO titles, and meta descriptions.

• Assist with website merchandising, collection structures, and the overall visual appeal of the site.

• Ensure that website content, pricing, and inventory details are accurate and current.

• Support initiatives aimed at enhancing the online shopping experience for customers.

• Aid in Xero reconciliations, invoice entries, and expense coding.

• Conduct weekly bank feed reconciliations.

• Follow up on pending supplier invoices and credits.

• Manage and assist with Klaviyo email campaigns and automation flows.

• Maintain lists of subscribers, segments, and suppression lists.

• Update and enhance existing email templates and automated flows.

• Support email marketing efforts across all brands.

• Oversee the Appstle loyalty and rewards program.

• Maintain tier structures, earning rules, redemption settings, and expiration configurations.

• Monitor daily loyalty activities and resolve member account issues.

• Prepare monthly performance reports for the loyalty program.

• Apply Lightroom presets to product and lifestyle images intended for marketing use.

• Edit fashion product images using Photoroom or similar tools, including:

• - Background removal

• - AI-generated backgrounds

• - Color correction

• Conduct audits of website imagery for consistency in:

• - Cropping

• - Backgrounds

• - Lighting

• - Visual presentation

• Identify images that need retouching or reshooting.

• Manage e-commerce-related administration and reporting.

• Process supplier orders and coordinate through wholesale ordering platforms.

• Handle communications with suppliers and customers.

• Organize and maintain inbox communications.

• Create and sustain SOPs within Notion.

• Decrease founder dependency through thorough documentation and independent ownership of recurring tasks.

⛳️ Requirements

• At least 3 years of experience with Shopify (Shopify Plus is highly preferred).

• Proven experience managing Klaviyo campaigns and automation flows.

• Familiarity with Xero.

• Preferred experience with Australian GST and bank reconciliations.

• Experience with large-scale product uploads and CSV management.

• Understanding of e-commerce SEO best practices.

• Exceptional attention to detail.

• Ability to work independently and juggle multiple priorities.

• Excellent written English communication abilities.

• Proactive, clear, and timely communication skills.

• **Desirable Skills:**

• Experience in fashion, lifestyle, or retail e-commerce.

• Familiarity with Appstle Loyalty.

• Experience using Photoroom, Pixelcut, Botika, Wearview, or similar image-editing software.

• Knowledge of Adobe Lightroom, including preset application and batch exports.

• Familiarity with AI-generated imagery tools.

• Experience using NuOrder or similar wholesale ordering platforms.

• Proficiency with Notion for SOP documentation and project management.

🏝️ Benefits

• This position is remote and will be structured as an independent contractor engagement.

• To promote alignment and transparency, successful candidates will be required to:

• Disclose any ongoing roles or client work.

• Reflect this engagement on their LinkedIn profile (clearly labeled as “Independent Contractor”).