E-commerce Specialist, Skio Experience

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Shopify Management: Oversee product uploads, updates, and overall store upkeep. Ensure all listings are accurate and optimized for performance.

• Subscription Management (Skio): Administer customer subscriptions, resolve recurring billing issues, and manage swaps or cancellations within the Skio platform. This is essential.

• Order Coordination: Track incoming orders and ensure they progress through the fulfillment pipeline efficiently.

• Customer Support: Respond to inquiries regarding orders, shipping, and subscription changes with a high level of professionalism.

• Inventory Tracking: Keep accurate stock levels and notify the team when inventory for key products is low.

⛳️ Requirements

• Shopify Expertise: Demonstrated experience navigating the Shopify admin dashboard and utilizing apps.

• Skio Proficiency: Direct experience in managing subscriptions through Skio is a mandatory requirement.

• E-commerce Background: A minimum of 2+ years of experience in working with online retail brands.

• Technical Savvy: Capability to quickly learn new tools and troubleshoot minor technical issues.

• Communication: Exceptional written English skills for both internal reporting and external customer communication.

🏝️ Benefits

• Performance Incentives

• Job Security and Stability

• Paid Training

• Inclusive Culture

• Upskilling Opportunities

• 100% Work-From-Home

• Exceptionally Supportive Team

• Opportunities for Career Growth

• Fun Work Environment

• Holiday & Overtime Pay