E-Commerce Project Coordinator – Maternity Cover

This is a fully remote position, open to applicants in Poland.

📋 Description

• Oversee the onboarding process for suppliers, assisting them with operational integration into the platform.

• Manage a range of tasks related to marketplace operations, including product onboarding, feed coordination, and billing or support inquiries.

• Serve as a primary contact for supplier support, addressing operational queries and efficiently resolving issues.

• Collaborate with internal teams to advance requests, identify areas needing assistance, and ensure the appropriate personnel are involved as required.

• Juggle multiple incoming priorities simultaneously, effectively organizing tasks to maintain the momentum of operational processes.

⛳️ Requirements

• Background in an operations-centric role, customer support setting, or a similarly hands-on position that involves task coordination.

• Strong sense of ownership and capability to work independently in a remote environment without close daily oversight.

• Ability to confidently manage multiple priorities concurrently, demonstrating good judgment on when to resolve issues directly and when to seek assistance.

• Excellent communication skills paired with a practical, solution-focused approach when engaging with both external partners and internal stakeholders.

• Comfort in a growing international organization where processes demand adaptability, responsiveness, and strong self-management.

• Relevant experience in marketplace operations, e-commerce operations, customer support, or project coordination, ideally within e-commerce or retail settings.

• Hands-on experience with supplier interactions, onboarding procedures, or operational support tasks.

• Capability to handle multiple tasks and requests simultaneously while ensuring structure and responsiveness.

• Familiarity with subjects like product feeds, product onboarding, billing support, or related operational workflows.

• Experience with marketplace middleware tools, preferably BaseLinker (Base) or similar platforms like ChannelEngine, Tradebyte, or Rithum is a plus.

• High level of independence, motivation, and accountability fit for a remote working environment.

• Proficient English communication skills and comfort working in an international workplace.

• A proactive, hands-on attitude with the flexibility to adapt to changing requirements and support a wide operational scope.

🏝️ Benefits

• Fully remote position - We take pride in being a globally distributed team;

• Private medical care from Allianz health (subsidized by Booksy);

• Life insurance from Uniqa (covered by Booksy, employee cost - 1 PLN);

• Multisport card (voluntary and unsubsidized, diverse packages to choose from);

• Online consultations with Psychologist Booksy (fully subsidized by the company);

• Access to English online language training (Speexx);

• Employee wellbeing platform: Worksmile (employees can redeem shopping vouchers);

• Additional life insurance from PZU (unsubsidized, voluntary);

• Happiness Team initiatives.