E-commerce Lead

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Take charge of the daily operations of the e-commerce store, ensuring precision, performance, and operational reliability.

• Be passionate about delivering an outstanding customer experience.

• Manage and enhance product pages, including descriptions, images, pricing, SEO, and layout on Shopify and Amazon platforms.

• Collaborate with the Marketing team to support and implement merchandise and product launches.

• Coordinate with fulfillment and logistics partners across various regions (China, US, Europe).

• Oversee inventory tracking and stock levels to prevent shortages or excess inventory.

• Analyze store performance metrics (sales, conversion rates, AOV, shipping costs, refunds, customer satisfaction).

• Conduct market and competitor analysis to uncover optimization opportunities and identify emerging trends.

• Assist in planning and executing promotions, including quarterly campaigns and high-volume sales events.

⛳️ Requirements

• Over 2 years of experience in e-commerce operations, store management, or a similar role.

• Committed to providing an exceptional customer experience without compromise.

• Strong practical knowledge of Amazon and Shopify platforms.

• Comprehensive understanding of fulfillment, logistics, inventory management, and supplier coordination.

• Data-driven approach with the capability to translate metrics into actionable strategies.

• Highly organized, detail-oriented, and focused on execution.

• Comfortable working across functions and collaborating with multiple stakeholders.

• Excellent communication, negotiation, and problem-solving abilities.

🏝️ Benefits

• Competitive salary

• Flexible working hours

• Professional development budget

• Home office setup allowance

• Global team events