E-Commerce Generalist, Shopify

This is a fully remote position, open to applicants in United States.

📋 Description

• Develop, test, schedule, and launch email and SMS campaigns in Klaviyo for promotional, transactional, and lifecycle communications.

• Take ownership of the master email/SMS calendar, ensuring that all campaigns are briefed, created, and scheduled punctually.

• Oversee the team's Notion board for email campaigns — produce briefs, monitor status, and maintain organization of all assets.

• Act as the eCommerce escalation point for intricate customer issues raised by the support team.

• Carry out daily Shopify tasks: generate and manage discount codes, update product listings, and set up collections.

• Coordinate comprehensive eCommerce campaigns from start to finish — synchronizing copy, design, development, and marketing stakeholders.

⛳️ Requirements

• Over 3 years of experience with Shopify, Klaviyo, and Notion.

• A Bachelor’s degree in a relevant discipline.

• Professional fluency in English with exceptional written, reading, and speaking abilities.

• Excellent project management, organizational, and problem-solving skills, with a keen attention to detail.

• Permanent access to a computer with a dependable and high-speed Internet connection.

• Ability to work during US Pacific Time hours, Monday to Friday (40 hours per week).

• Prior experience working the overnight or graveyard shift.

🏝️ Benefits

• Competitive salary, always paid in US dollars.

• Opportunity to work remotely from the comfort of your home.

• Health and wellness benefits.

• Paid holidays and time off.

• Performance and referral bonuses.

• Global exposure to leading companies worldwide.