E-Commerce, Admin Assistant

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Oversee product listings, including tags, descriptions, and page updates in Shopify.

• Perform competitor and pricing analysis to maintain competitive product pricing.

• Investigate new products, suppliers, and market trends.

• Provide support for general maintenance and housekeeping of the Shopify backend.

• Compose and dispatch emails, including payment reminders, customer follow-ups, and supplier correspondence.

• Organize and maintain data in Google Sheets with a clean and structured format.

• Manage files and documentation within Google Drive.

• Develop and uphold standard operating procedures (SOPs) for recurring tasks.

• Research and provide pricing information for flights, accommodations, and logistics for staff attending events.

• Coordinate event administration through Jotform, including applicant communications and approval workflows.

• Assist with event planning tasks as directed by the team.

• Aid in setting up automated email responses and workflows using Jotform and Zapier.

• Help create FAQ templates and automated customer responses utilizing AI tools like ChatGPT.

• Identify opportunities to enhance efficiency by streamlining repetitive tasks through simple automation.

⛳️ Requirements

• 2-3+ years of experience in a comparable e-commerce administration or virtual assistant position.

• Practical experience with Shopify (product management and backend navigation).

• Strong proficiency in Google Workspace (Sheets, Docs, Drive).

• Excellent written English and the ability to communicate clearly and professionally via email.

• Organized and detail-oriented, with a capability to present data neatly.

• Comfortable working independently with minimal oversight.

• Familiarity with Zapier, Jotform, or similar automation and form tools is advantageous.

• Experience with AI tools (e.g., ChatGPT) for content or workflow assistance is a plus.

🏝️ Benefits

• Opportunity to work in a dynamic and fast-paced environment.

• Collaborative team culture that values innovation and creativity.

• Flexible work hours to promote work-life balance.

• Professional development opportunities to enhance skills and career growth.