Donor Recruitment Associate

This is a fully remote position, open to applicants in Ohio.

📋 Description

• Support account managers in achieving blood drive objectives through various management activities, such as on-site recruitment at blood drives, delivering presentations to sponsoring organizations, managing online appointment systems, handling appointment data entry, overseeing sign-up tables, and aiding in recruitment meeting preparations.

• Ensure effective oversight and record-keeping in Hemasphere and the online scheduling system (OLS) to guarantee proper management of blood drives while providing performance tracking and statistical data for sponsor groups.

• Offer organizational and operational assistance to blood drive coordinators to meet collection operations and annual targets.

• Plan and execute educational programs for sponsor contacts, recruitment committees, line volunteers, and volunteer tele-recruiters within assigned groups.

• Utilize organizational tools, technologies, and strategies to improve customer service, operational efficiency, and productivity.

• Collaborate with blood drive coordinators and donor groups to meet blood collection goals for regional blood drives.

⛳️ Requirements

• Bachelor’s degree or a combination of education and relevant work experience.

• Preferred: 1 year of related experience or an equivalent combination of education and relevant experience.

• Familiarity with group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is preferred.

• Strong organizational skills and the capability to manage multiple priorities effectively are required.

• Exceptional oral and written communication skills, including training and presentation abilities, are required.

• A current valid driver's license and a clean driving record are required.

• Travel to various sites within the Red Cross organization may be necessary.

• Sales experience is preferred.

🏝️ Benefits

• Medical, Dental, and Vision plans.

• Health Spending Accounts & Flexible Spending Accounts.

• Paid Time Off: Starting at 15 days a year; depending on job type and tenure.

• 11 paid holidays, including six core holidays and five floating holidays.

• 401K with up to a 6% match.

• Paid Family Leave.

• Employee Assistance Program.

• Short-term and long-term disability insurance.

• Service Awards and recognition programs.

• Access to mentors who support professional development along a meaningful career path.

• Competitive salary and benefits package.