District Veterinary Director

This is a fully remote position, open to applicants in Texas.

📋 Description

• Embodies and exemplifies the mission, vision, culture, and policies of Destination Pet within yourself and your team.

• Guarantees that all centers deliver exceptional care for our guests, ensuring outstanding customer service that emphasizes integrated, personalized, and connected care through efficient and productive teams.

• Performs a minimum of monthly practice visits or more frequently as needed to assess overall success.

• Continuously oversees daily operations and strategic initiatives that enhance revenue within the designated District.

• Collaborates with Practice/Hospital Leadership and/or District Veterinary Directors.

• Manages scheduling to ensure that center leaders create effective staff/doctor schedules to meet the demands of clients, pets, staff, and business requirements.

• Works in partnership with Recruiting and Practice/Hospital Leadership on doctor recruitment, retention, support, and compensation.

• Analyzes financial reports and statistics from each location, including profit & loss statements, doctor production reports, and other Key Performance Indicators, using insights to guide business plans and pinpoint growth opportunities across the Practice/Hospital Leadership team.

• Inspires and coaches Practice/Hospital leadership while celebrating team achievements.

• Evaluates and reports on the results of operational processes that directly influence the success of assigned practices.

• Ensures the completion of district quarterly inventory.

• Properly reinforces all training, safety, and service programs established by Destination Pet.

• Ensures center compliance with federal and local labor laws, including DEA, EEOC, ADA, Fair Labor Practices, radiation safety, OSHA, HAZMAT, etc.

• Conducts weekly calls with district leadership to review performance and discuss strategic initiatives.

• Implements a one-on-one approach for individual growth plans and management development opportunities.

• Collaborates with the practice management team to identify and execute additional revenue-generating initiatives.

• In conjunction with the Practice Management Staff, inspects buildings and properties, recommending and reporting necessary facility repairs and improvements to maintain a safe environment.

• Partners with center/practice management and safety leadership to monitor and assist with safety, emergency, and crisis situations.

• Resolves all customer and staff complaints that are not addressed at the center level.

• Engages with and treats customers, guests, visitors, and team members in a professional and courteous manner.

• Assumes operational oversight, upholding exceptional facility standards, cleanliness, and operational efficiency.

• Fosters a pervasive culture of safety, instilling a sense of vigilance and care among all team members.

• Accepts and executes any additional responsibilities as required by the evolving needs of the organization.

⛳️ Requirements

• Must be a pet enthusiast – pets are integral members of our family!

• Demonstrated flexibility in scheduling, including availability during evenings and weekends to serve as on-call emergency support.

• Exceptional leadership and organizational skills.

• Proficient in both verbal and written communication skills.

• A strong passion for animals, displaying an enthusiastic and caring demeanor, with meticulous attention to detail.

• Previous experience in a veterinary care environment.

• Basic knowledge of Veterinary Center practices.

• Proficient in computer applications, including Microsoft Office Suite and database software.

• Skilled in task prioritization and delegation based on specific situations.

• Excellent interpersonal and customer service abilities.

• Experience in problem-solving, exercising sound judgment, maintaining confidentiality, and the ability to interact professionally and effectively with colleagues, clients, and the public.

• 1+ year of management experience in a multi-unit setting and/or a strong demonstration of previous management capabilities.

• Bachelor’s Degree preferred.

• Required travel of 50%-75%, including overnight stays.

• Must frequently lift 40 pounds.

• Must be able to engage in frequent sitting, standing, and walking.

• Must be capable of working in an environment with exposure to disinfectant/sanitation chemicals, animal dander, and excretions.

🏝️ Benefits

• Health, vision, dental, long & short-term disability, and life insurance.

• A startup-minded company with stable funding.

• Clear pathways to leadership opportunities.

• A healthy work-life balance with flexible and set scheduling options.

• 401k matching.

• Discounts on pet care services.

• Generous paid time off (PTO).

• Opportunities for career growth within a network of like-minded professionals.

• Employer-sponsored pet insurance.