District Manager – OnStar Fleet & Commercial

This is a fully remote position, open to applicants in Connecticut, +1 more state.

📋 Description

• Act as the main advocate and trusted advisor for OnStar.

• Establish robust, trust-based relationships with dealer principals, general managers, sales leaders, and service leaders.

• Serve as the communication link between OnStar, GM vehicle brands, and your designated dealerships.

• Provide impactful training by leading virtual sessions with dealer leadership and front-line teams.

• Skillfully troubleshoot issues related to OnStar and internal platforms.

• Forge strong internal partnerships across GM’s field ecosystem.

• Assist with product and feature launches to ensure cohesive marketing and messaging.

• Address dealer and customer satisfaction concerns through the appropriate channels.

• Foster enthusiasm for OnStar and GM’s connected ecosystem.

• Conduct regular performance evaluations, identify opportunities for improvement, and collaboratively develop dealer action plans.

• Maintain a “Better Never Stops” mindset in all activities.

⛳️ Requirements

• A minimum of 2 years of experience in sales and customer service.

• Bachelor’s degree or 4+ years of relevant automotive industry experience in place of a degree.

• Experience with automotive dealerships, OEMs, and/or fleet telematics providers is a significant advantage.

• Demonstrated ability to read the audience, customize your message, and deliver information clearly and confidently.

• Willingness to work the necessary hours to excel in your assigned time zone, including occasional weekends and holidays.

• Proficient in Microsoft Office applications (Word, Excel, PowerPoint, Outlook, Copilot).

• Comfortable with technology and subscription services, including resolving mobile app and internal platform issues.

• Strong time management capabilities.

• Excellent verbal and written communication skills.

• Ability and readiness to travel throughout the territory for dealership visits as needed.

🏝️ Benefits

• Medical, dental, and vision coverage.

• Health Savings Account.

• Flexible Spending Accounts.

• Retirement savings plan.

• Sickness and accident benefits.

• Life insurance.

• Paid vacation and holidays.

• Tuition assistance programs.

• Employee assistance program.

• Discounts on GM vehicles.