District Manager

This is a fully remote position, open to applicants in Canada.

📋 Description

• The ideal candidate will be responsible for managing the efficient and profitable operation of approximately 10-15 retail locations.

• Serve as a connection between stores and the Support Office, collaborating closely with Market Managers, Corporate Store Managers, and Business Partners.

• Assist a team of store operators in all facets of store operations including controls, promotional activities, community involvement, inspections, and overall performance metrics.

• Emphasize customer service, engage with customers, and effectively resolve escalated issues.

• Conduct market meetings, implement training programs, and communicate directives to store operators.

• Oversee store operations, cleanliness, inventory levels, and ensure adherence to corporate policies and procedures.

• Track sales, assess competitive pricing, manage sales incentives, and oversee promotional initiatives.

• Implement all security measures, mystery shop protocols, as well as health and safety programs.

• Adhere to all company standards and comply with government regulations.

• Actively engage in the recruitment, selection, and development of store operators and corporate managers.

• Reduce loss by enforcing inventory control measures, managing stock levels, and conducting theft investigations.

• Accountable for Profit & Loss, achieving top line sales, and ensuring contract compliance.

• Relay all necessary information and reports through appropriate channels.

• Coordinate and manage external services as needed. Follow merchandising guidelines, store layouts, and participate in store renovations, as well as any special projects assigned.

⛳️ Requirements

• Bachelor’s Degree in business, marketing, or a related field is preferred, or an equivalent combination of post-secondary education and experience.

• A minimum of 3-5 years of management experience is required, with a proven track record in retail and/or food service environments.

• Must demonstrate strong leadership qualities, excellent communication skills, and resourcefulness.

• Customer service-oriented, emotionally intelligent, with outstanding interpersonal skills.

• Proficient in Microsoft Word, Excel, and PowerPoint.

• A valid driver’s license with a clean driving record is necessary to operate a company vehicle.

🏝️ Benefits

• Company vehicle

• Medical, Vision, Dental, & Life Insurance/long-term disability

• Stock purchase program

• Pension plan

• Performance and incentive bonuses

• Daytime hours and a weekly schedule

• Training and professional development opportunities

• Employee discount

• Years of service recognition program

• Corporate discount program