Disputes Operations Business Analyst

📋 Description

• Serve as a communication bridge between Disputes leadership and Finance teams to collect data, address issues, and propose solutions.

• Conduct reconciliation of discrepancies between anticipated and actual financial performance related to disputes.

• Collaborate with Finance to develop forecasts and plans regarding dispute volumes, resolution costs, and operational effects.

• Track and report on dispute performance in relation to financial and operational plans; suggest corrective strategies for any variances.

• Comprehend dispute-related KPIs and their influence on both short-term and long-term financial outcomes.

• Create and sustain cost models for dispute services, integrating their impacts into forecasts and future planning.

• Provide analysis on trends, ratios, and sensitivities regarding dispute performance and financial results.

• Develop presentations and reports for Senior Vice Presidents and leadership, emphasizing dispute performance, risks, and opportunities.

• Assess new initiatives in dispute resolution (e.g., automation, vendor partnerships) through financial modeling and ROI evaluation.

• Collaborate with project sponsors to evaluate the results of dispute-related initiatives post-implementation.

• Carry out additional duties as assigned.

⛳️ Requirements

• A minimum of five (5) years of experience in financial planning and forecasting and/or financial analysis, including cost/pricing analysis or equivalent experience is essential.

• Familiarity with financial services is preferred.

🏝️ Benefits

• Competitive wages

• Medical with telemedicine

• Dental and Vision

• Basic and Optional Life Insurance

• Paid Time Off (PTO)

• Maternity, Parental, Family Care

• Community Volunteer Time Off

• 12 Paid Holidays

• Company Paid Disability Insurance

• 401k (with employer match)

• Health Savings Accounts (HSA) with company provided contributions

• Flexible Spending Accounts (FSA)

• Supplemental Insurance

• Mental Health and Well-being: Employee Assistance Program (EAP)

• Tuition Reimbursement

• Wellness program