Dispenser Service Technician – Concrete Admixtures

This is a fully remote position, open to applicants in Wisconsin.

📋 Description

• Assemble, install, calibrate, and maintain dispenser equipment, which includes both electrical and mechanical components.

• Conduct preventive and emergency repairs to ensure equipment uptime and reliability.

• Guide customers on the proper use and maintenance of their equipment.

• Keep service logs, manage equipment inventory, and ensure the availability of necessary parts.

• Collaborate with your supervisor to develop efficient installation and service schedules.

• Work alongside Sales Representatives to foster and sustain professional relationships with customers.

• Address product demand and service requirements through prompt and quality interactions.

• Place delivery orders as needed and swiftly respond to customer inquiries — overnight travel may be necessary.

• Organize and plan daily, weekly, and monthly service tasks.

• Carry out administrative responsibilities, such as equipment ordering, expense reporting, calibration tracking, and compliance documentation.

• Adhere to all company policies, operational procedures, and safety regulations.

• Perform additional duties as assigned.

⛳️ Requirements

• A high school diploma or GED is required.

• Trade certification or over 4 years of experience in construction or dispenser equipment is preferred.

• Proficient in mechanical, electrical, and basic plumbing systems.

• Capable of reading and interpreting mechanical and electrical drawings.

• Must possess a valid driver’s license and maintain a good driving record.

• Physically capable of climbing, bending, stretching, and lifting up to 50 lbs. independently (100 lbs. with assistance).

• Strong organizational, planning, and customer service skills are essential.

• Effective oral and written communication skills; able to manage conflicts and cultivate positive relationships.

• Must be willing to maintain a high travel requirement within the assigned region.

🏝️ Benefits

• In this role, you will receive a competitive annual base salary ranging from $60,000 to $70,000, depending on your experience and qualifications.

• This position also qualifies for an annual discretionary bonus, which is a variable percentage of your base salary based on individual performance and company results.

• Company vehicle and fuel card provided.

• FREE MEDICAL INSURANCE for employees or the option of a highly competitive medical plan with minimal monthly contributions and no deductibles.

• 17 days of paid sick leave and vacation time per year (days are prorated in the first year).

• 401K retirement plan with up to a 6% matching program.

• Comprehensive dental and vision programs, flexible spending accounts, employer-paid life insurance, and free telemedicine services.

• Various other employee-centric perks, including tuition reimbursement, discounted home/auto insurance, supplemental life insurance, and more.