Dispenser Service Technician – Concrete Admixtures

This is a fully remote position, open to applicants in New York.

📋 Description

• Assemble, install, calibrate, and maintain dispensing equipment, encompassing both electrical and mechanical components.

• Carry out preventive and emergency repairs to guarantee uptime and reliability.

• Assist customers in the proper use and upkeep of equipment.

• Keep service logs, manage equipment inventory, and ensure availability of parts.

• Collaborate with the supervisor to organize efficient installation and service schedules.

• Partner with Sales Representatives to cultivate and sustain professional relationships with customers.

• Address product demand and service requirements through prompt, quality interactions.

• Place delivery orders as necessary and respond swiftly to customer inquiries — occasional overnight travel may be required.

• Plan and schedule daily, weekly, and monthly service tasks.

• Execute administrative responsibilities, including equipment ordering, expense reporting, calibration tracking, and compliance documentation.

• Adhere to all company policies, work procedures, and safety regulations.

• Perform additional duties as assigned.

⛳️ Requirements

• High school diploma or GED is mandatory.

• Trade certification or over 4 years of experience in construction or dispenser equipment is preferred.

• Proficient in mechanical, electrical, and basic plumbing systems.

• Capability to read and interpret mechanical and electrical diagrams.

• Must possess a valid driver’s license and maintain a good driving record.

• Physically capable of climbing, bending, stretching, and lifting up to 50 lbs independently (100 lbs. with assistance).

• Strong skills in organization, planning, and customer service.

• Effective oral and written communication skills; able to manage conflicts and foster positive relationships.

• Willingness to meet high travel requirements in the designated region.

🏝️ Benefits

• Company vehicle and fuel card

• FREE MEDICAL INSURANCE for employees with minimal monthly contributions and zero deductibles

• 17 Days of paid sick and vacation leave annually

• 401K retirement plan with up to 6% matching

• Excellent dental and vision coverage

• Flexible spending accounts

• Employer-paid life insurance

• Free telemedicine physician services

• Various other employee-focused perks and initiatives