Director, Workplace Trainings

This is a fully remote position, open to applicants in Illinois.

📋 Description

• The Director of Workplace Trainings is responsible for initiating and developing strategies for programs aligned with the practice’s and organization’s strategic goals.

• Oversees and ensures that the managed functions are executed efficiently and effectively for one or more programs within a Practice.

• Collaborates across functions and with support services (marketing, sales, product development, operations, finance) to translate program/product requirements into actionable goals, establish metrics and standards, and achieve program objectives.

• Defines product strategy (vision, customer persona, positioning, differentiation, and roadmap) and its alignment with our mission.

• Maintains market knowledge and gathers competitive intelligence through research.

• Works with the marketing team to formulate marketing and lead generation strategies.

• Partners with sales teams (across channels) to enhance product sales implementation and support strategies.

• Manages the product roadmap as necessary to ensure deliverables align with business growth objectives, including market share, revenue, profit, and return on investment across all business channels/categories and key customers.

• Ensures the development, definition, and operationalization of the product/service life-cycle.

• Provides knowledge, education, and awareness of programs/products/services to populations that may not have access to or knowledge of NSC programs.

• Writes articles, blogs, or similar outreach materials for print or online publications.

• Leads the creation of events, discussion forums, and workshops.

• Advocates and influences through effective learning methods and activities.

• Engages extensively with consumers to gather firsthand insights on feedback regarding our programs/products/services.

• Participates in trade shows and other relevant events.

• Maintains regular communication and builds relationships in all directions (e.g., peers, supervisors, funders, stakeholders) to promote the strategy/program.

• Fosters an environment that values the diversity of employees’ and stakeholders’ styles, opinions, and perspectives.

• Communicates information, builds consensus, conducts fact-finding, and maintains transparency while keeping partners informed of program status and impact.

• Collaborates with other NSC initiatives, campaigns, and departments to identify potential dissemination and cross-collaboration opportunities.

• Managers of people dedicate a significant portion of their role to directly managing the work of at least three employees, making decisions on hiring, firing, and performance.

⛳️ Requirements

• Bachelor’s degree and a minimum of 10 years of relevant experience.

• Alternatively, at least 12 years of relevant experience in lieu of a degree.

• Expertise in workplace training, adult learning, and the development of learning strategies.

• Proven track record in leading large-scale, mission-driven programs or product portfolios.

• Strong understanding of product lifecycle management and roadmap development.

• Ability to convert market research and customer insights into effective training solutions.

• Experience collaborating with marketing and sales teams to drive growth and adoption.

• Knowledge of instructional design best practices and contemporary learning modalities.

• Familiarity with learning technologies, platforms, and LMS environments.

• Demonstrated success in managing budgets and assessing program ROI.

• Advanced skills in data analysis and performance metrics.

• Strong leadership, coaching, and talent development abilities.

• Experience leading cross-functional and matrixed teams.

• Exceptional written, verbal, and executive-level communication skills.

• Proven capability to influence senior leaders and external stakeholders.

• Experience in thought leadership, public speaking, and industry engagement.

🏝️ Benefits

• At least 20 PTO days accrued in the first year along with 11 paid holidays.

• Flexible work arrangements.

• Comprehensive medical, dental, vision, and life insurance plans.

• Flexible spending accounts for medical and dependent care.

• 403(b) & Roth 403(b) with employer match up to 6%.

• Reimbursable training opportunities.

• Dress for your day policy.