Director, Workplace Trainings

This is a fully remote position, open to applicants in Illinois.

📋 Description

• The Director of Workplace Trainings is responsible for initiating and establishing the strategy for programs that align with the strategic objectives of the practice and the organization.

• Manages and ensures that the functions of the team are executed efficiently and effectively for one or more programs within the Practice.

• Collaborates across various functions and support services (marketing, sales, product development, operations, finance) to translate program/product requirements into actionable needs, set metrics and standards, and achieve program goals.

• Defines product strategy, including vision, customer persona, positioning, differentiation, and roadmap, while aligning it with our mission.

• Keeps abreast of market trends and gathers competitive intelligence through research.

• Works with the marketing team to devise marketing and lead generation strategies.

• Partners with sales teams across channels to enhance product sales implementation and support strategies.

• Oversees and manages the product roadmap to ensure business deliverables are met, including growth objectives like market share, revenue, profit, and return on investment across various business channels/categories and key customers.

• Ensures the development, definition, and operationalization of the product/service life-cycle.

• Provides knowledge, education, and awareness of programs/products/services to populations that may not have access to or knowledge of NSC programs.

• Writes articles, blogs, or similar outreach materials for print or online publications.

• Leads the creation of events, discussion forums, and workshops.

• Advocates and influences through effective learning avenues and activities.

• Engages extensively with consumers to gather first-hand insights and market feedback on our programs/products/services.

• Participates in trade shows and similar events.

• Engages in regular communication and builds relationships in all directions (e.g., peers, supervisors, funders, stakeholders) to advance the strategy/program.

• Promotes an environment that values the diversity of employees’ and stakeholders’ styles, opinions, and perspectives.

• Communicates information, builds consensus, fact-finds, and maintains transparency and open exchanges, while keeping partners informed of program status and impact.

• Coordinates with other NSC initiatives, campaigns, and departments to identify dissemination and cross-collaboration opportunities.

• Managers of personnel dedicate a significant portion of their time to directly overseeing the work of at least three employees for whom they make hiring, firing, and performance-related decisions.

⛳️ Requirements

• A bachelor's degree along with a minimum of 10 years of relevant experience.

• Alternatively, at least 12 years of relevant experience may substitute for formal education.

• Proven expertise in workplace training, adult learning, and the development of learning strategies.

• Demonstrated experience in leading large-scale, mission-driven programs or managing product portfolios.

• Strong comprehension of product lifecycle management and roadmap development.

• Ability to convert market research and customer insights into effective training solutions.

• Experience in collaborating with marketing and sales teams to drive growth and adoption rates.

• Knowledge of instructional design best practices and contemporary learning modalities.

• Familiarity with learning technologies, platforms, and LMS environments.

• Proven track record in budget management and measuring program ROI.

• Advanced skills in data analysis and performance metrics.

• Strong leadership, coaching, and talent development capabilities.

• Experience in leading cross-functional and matrixed teams.

• Exceptional written, verbal, and executive communication skills.

• Proven ability to influence senior leaders and engage external stakeholders.

• Experience in thought leadership, public speaking, and industry engagement.

🏝️ Benefits

• A minimum of 20 PTO days accrued in the first year along with 11 paid holidays.

• Flexible work arrangements available.

• Comprehensive medical, dental, vision, and life insurance plans offered.

• Flexible spending accounts for medical and dependent care expenses.

• 403(b) and Roth 403(b) retirement plans with employer matching up to 6%.

• Reimbursable training opportunities.

• Dress for your day policy.