Director, Technology

This is a fully remote position, open to applicants in Texas.

📋 Description

• Take charge of the technology strategy and roadmap for warehouse and fulfillment systems that cater to stores, e-commerce, omnichannel, returns, and wholesale operations.

• Balance the stability of legacy systems with proactive modernization to accommodate evolving business models.

• Ensure that technology solutions are scalable, resilient, and aligned with customer experience as well as brand expectations.

• Provide robust governance and operational leadership for legacy warehouse and logistics applications that are vital to operations.

• Enhance system reliability during peak periods (e.g., holidays, promotions, back-to-school/dorm), ensuring minimal downtime and effective incident response.

• Strategically manage technical debt, with clear plans for enhancement, coexistence, or retirement.

• Lead large-scale SaaS WMS implementations across distribution centers and fulfillment nodes.

• Collaborate with Operations to align system configurations with workflows such as wave optimization, inventory accuracy, store replenishment, and reverse logistics.

• Oversee stabilization post-go-live, user adoption, and continuous improvement to maximize ROI.

• Build and lead high-performing global technology teams that support supply chain systems.

• Exhibit proven success in talent management, including hiring, coaching, performance management, and succession planning.

• Develop clear career progression and development paths, promoting continuous learning and technical growth.

• Cultivate a culture of accountability, engagement, and customer-centric thinking.

• Own and manage budgets for supply chain technologies, encompassing SaaS subscriptions, vendors, and internal labor.

• Utilize strong financial acumen in business case development, cost optimization, and vendor negotiations.

• Ensure that technology investments yield measurable value to operations and the customer experience.

• Advocate for the adoption of modern technology, including AI-enabled tools, analytics, and automation to enhance forecasting, throughput, labor efficiency, and system reliability.

• Stay informed about supply chain technology trends and translate innovations into practical, scalable solutions.

• Serve as a trusted partner to Operations, Supply Chain, Digital, Finance, and Enterprise Technology leaders.

• Clearly communicate complex technical topics to non-technical stakeholders.

• Influence decisions through data, business insights, and a customer-focused mindset.

⛳️ Requirements

• A Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related discipline.

• Over 10 years of progressive technology leadership experience in Supply Chain, including the management of enterprise-scale applications.

• Demonstrated success in leading global, distributed teams.

• Proven experience in implementing and supporting Supply Chain applications (Tier-1 WMS, Transportation, Labor, and Vendor Management).

• Strong background in managing legacy systems alongside modernization initiatives.

• Solid financial acumen with hands-on experience in managing budgets, vendors, and contracts.

• A passion for technology and innovation, with practical experience in applying emerging tools such as AI, automation, and analytics.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Comprehensive health and wellness benefits.

• Opportunities for professional development and career advancement.

• Flexible work arrangements to support work-life balance.

• A dynamic and inclusive work environment.