Director, Strategic Accounts

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Oversee account relationships with Highland’s National Account partners.

• Spearhead top-down projects and initiatives in collaboration with Sales Management, Operations, Commissions, and IT teams.

• Manage business analytics for the distribution channel.

• Act as the primary day-to-day contact and relationship manager for corporate customers of Strategic Accounts.

• Support the Highland sales team regarding dedicated account issues.

• Foster proactive business development initiatives with account heads and Sales Management.

• Collaborate with Sales Management on Sales VP engagement, account lead initiatives, carrier partnership efforts, and VP territory analysis and reassignments.

• Conduct business development with Account Centers of Influence (COIs) in conjunction with the Sales Team.

• Direct account-specific initiatives, which include Internal VP Huddle Calls, targeted marketing campaigns, and in-market meetings.

• Identify growth opportunities and devise strategies for additional product lines, digital resources, and marketing capabilities.

• Manage Sales VP territory and account assignments.

• Develop and maintain Account Partnership Business Plans.

• Facilitate the onboarding of new Sales VPs regarding account landscape, suitability, and compliance regulations using the Account Playbook.

• Provide reporting and support during monthly management calls, including dashboard analytics, VP activity summaries, and field conflict resolution.

⛳️ Requirements

• Bachelor's degree in business, insurance, finance, or a related discipline.

• Prior experience in insurance relationship management, banking, or general agency brokerage is highly preferred.

• Exceptional project management abilities.

• Skilled in technical writing and quality assurance.

• Proficient in the standard MS Office suite.

• Capable of quickly learning new software platforms.

• Understanding of HCB product carrier and broker dealer customer products and terminology is essential.

• Must be able to comprehend and articulate insurance compensation arrangements.

• Capable of reading, analyzing, and interpreting common journals, financial reports, and legal documents.

• Ability to respond effectively to common inquiries from producers, carriers, and other staff members.

• Proficient in presenting information effectively to producers, carriers, and management representatives.

• Skilled in defining problems, collecting data, establishing facts, and drawing valid conclusions.

• Ability to interpret a wide variety of instructions presented in either verbal or diagrammatic form.

• Strong interpersonal and presentation skills.

• Ability to work collaboratively as a team player with minimal supervision while demonstrating a positive and professional demeanor.

🏝️ Benefits

• Health insurance.

• Vision insurance.

• Dental insurance.

• 401(k).

• Paid time away.

• Volunteer days.