Director, Solutions Engineering

This is a fully remote position, open to applicants in United States.

📋 Description

• Design and implement the strategy, operational framework, and best practices for the Solutions Engineering function.

• Mentor, lead, and expand a high-achieving Solutions Engineering team.

• Collaborate with Sales leadership on enterprise projects to enhance technical and solution-selling skills.

• Act as an executive-level Solutions Engineering partner for strategic, high-value, and complex sales initiatives.

• Create scalable processes for discovery, solution design, demonstrations, technical validation, business cases, RFPs/RFIs, and pre-sales activities.

• Convert customer business challenges and technical needs into solution recommendations and value propositions.

• Supervise presentations, product demonstrations, workshops, and solution-focused interactions.

• Cultivate relationships with senior executives and key decision-makers, acting as a trusted technical and business advisor.

• Share customer, market, and competitive insights with Product, Engineering, and executive leadership.

• Develop Solutions Engineering resources, including demo environments, presentations, solution architectures, technical documentation, discovery frameworks, and training materials.

• Define and track KPIs to assess effectiveness and convey team impact.

• Represent the organization as a subject matter expert in customer meetings, industry events, conferences, and external engagements.

⛳️ Requirements

• Extensive experience in Solutions Engineering, Sales Engineering, Solution Consulting, Presales, or a similar customer-facing technical role within enterprise software.

• Proven success in leading and developing high-performing Solutions Engineering or technical presales teams.

• Established track record in supporting complex enterprise software sales through multi-stakeholder sales cycles.

• Strong business acumen linking technical capabilities to measurable customer outcomes.

• Executive presence with the ability to lead customer discussions, presentations, demonstrations, workshops, and strategic dialogues.

• Proficient in translating complex business and technical concepts into clear, compelling narratives for diverse audiences.

• Solid understanding of enterprise software, SaaS platforms, integrations, APIs, data flows, web technologies, and associated technical concepts.

• Experience working collaboratively with Sales, Product, Engineering, Marketing, Customer Success, and executive leadership.

• Strong analytical abilities and experience in developing business cases, value propositions, and solution recommendations.

• Bachelor’s degree.

• Willingness to travel as business needs arise.

• Exceptional leadership, coaching, communication, presentation, and facilitation skills.

• Excellent collaboration abilities across commercial, product, technical, and executive teams.

• Strategic thinking skills with the capacity to balance long-term priorities against immediate sales opportunities and competing demands.

• Sound judgment, analytical problem-solving skills, and composure in complex or high-pressure situations.

• Ability to function as both a senior leader and a hands-on contributor.

• Strong organizational skills, attention to detail, ownership, and commitment to producing high-quality work.

• Proficiency in productivity, presentation, CRM, collaboration, and related business technologies.

• Capacity to quickly learn new technologies, products, industries, and customer use cases.

• Reliable high-speed internet access and a safe, ergonomic, confidential home-office workspace.

🏝️ Benefits

• Merit-based compensation – Competitive base salary plus bonus.

• Work from anywhere – Positions are available to candidates located anywhere in the US (United States).

• Unlimited PTO (Paid Time Off), which includes Paid Holidays and Sick Leave.

• 401k+ Match.

• Comprehensive health, dental, and vision insurance.

• Paid Parental Leave.

• Health and wellness benefits, including life & disability insurance, healthcare funding options like FSAs (Flexible Spending Accounts) and HSAs (Health Savings Accounts), Dependent Care, an EAP (Employee Assistance Program), discounts, Learning and Development opportunities.

• Limited travel may be necessary for occasional team meetings, training sessions, or business events.

• Reasonable accommodations in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.