Director, RevOps Systems, GenAI

📋 Description

• Define and enhance the architecture of the Revenue Operations technology stack (Salesforce, Gong, Groove, Clay, and related tools)

• Lead the assessment, selection, and implementation of systems that facilitate the entire revenue lifecycle

• Ensure that systems are scalable, integrated, and aligned with revenue processes

• Promote standardization across workflows, data models, and system design

• Spearhead the development and execution of the RevOps GenAI roadmap

• Identify and implement AI-driven use cases across Sales, Customer Success, and Marketing (e.g., pipeline insights, forecasting signals, call intelligence, workflow automation)

• Collaborate with Product, Data, and Engineering teams to integrate AI-native workflows and agents

• Continuously assess emerging AI capabilities and translate them into tangible revenue impact

• Oversee the implementation and optimization of core platforms: Salesforce (CRM), sales engagement platforms (e.g., Groove), conversation intelligence (e.g., Gong), and data enrichment and automation tools (e.g., Clay)

• Drive system adoption, ensure data integrity, and promote operational excellence

• Ensure tools enhance seller productivity and minimize friction throughout the revenue lifecycle

• Direct the RevOps Analytics function, including reporting, dashboards, and advanced insights

• Establish and maintain a single source of truth for pipeline, ARR, and customer data

• Provide actionable insights on pipeline health, forecast accuracy, and revenue drivers

• Integrate insights directly into workflows to facilitate real-time decision-making

• Lead and expand a high-performing team in Systems and Analytics

• Operate as a player-coach, balancing hands-on execution with strategic leadership

• Cultivate a culture of ownership, speed, and continuous improvement

• Mentor and nurture team members to evolve into future leaders.

⛳️ Requirements

• 8–12+ years of experience in Revenue Operations, Sales Operations, or GTM Systems leadership

• In-depth expertise in Salesforce and RevOps technology stack architecture

• Proven experience in implementing tools such as Gong, Groove, Clay, or comparable platforms

• Strong knowledge of data models, integrations, and system design

• Practical experience applying AI/GenAI in revenue workflows

• Proven record of driving cross-functional initiatives that yield measurable business impact

• Strong analytical mindset with the ability to convert data into revenue outcomes

• Experience in building and leading high-performing teams.

🏝️ Benefits

• We innovate with purpose. You’ll be part of a forward-thinking technology company on an upward trajectory, committed to simplifying cloud and AI so that builders can focus on creating software that transforms the world. As a team member, you will embody the Shark mentality—thinking big, bold, and scrappy, taking ownership, and demonstrating a strong sense of responsibility for customers, products, employees, and decisions.

• We prioritize career development. At DO, you will engage in the most rewarding work of your career, collaborating with some of the brightest and most intriguing individuals in the industry. We are a high-performance organization that consistently challenges you to think big. Our organizational development team will offer resources to ensure your continuous growth, including reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's extensive library of over 10,000 courses to support ongoing development.

• We care about your well-being. Regardless of your location, we provide a competitive array of benefits to support you, including our Employee Assistance Program, Local Employee Meetups, and a flexible time-off policy, among others. While our benefits philosophy is consistent globally, specific offerings may vary based on local regulations and preferences.

• We reward our employees. The salary range for this position is informed by market data, relevant years of experience, and skills. You may also be eligible for a bonus in addition to your base salary; bonus amounts are determined by company and individual performance. We also offer equity compensation to eligible employees, including equity grants upon hire and the opportunity to participate in our Employee Stock Purchase Program.

• DigitalOcean is committed to being an equal-opportunity employer. We do not discriminate based on race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.

• Application Limit: You may apply for a maximum of 3 positions within any 180-day period. This policy encourages better role-candidate matching and promotes thoughtful applications where your qualifications align most closely.