Director, Revenue Operations

This is a fully remote position, open to applicants in United States.

📋 Description

• Take charge of and enhance SundaySky’s marketing and sales operations as a cohesive Revenue Operations function.

• Oversee the complete marketing technology stack, which includes HubSpot, data enrichment, analytics platforms, and third-party software.

• Construct and uphold lead scoring and routing, campaign attribution, audience segmentation, and marketing funnel reporting.

• Ensure the integrity of data, compliance, and best practices in automation across CRM and marketing systems.

• Leverage AI tools to automate the generation of campaign-data insights and highlight actionable performance trends.

• Act as the primary Salesforce CRM administrator, managing architecture, workflows, data integrity, user management, and reporting.

• Assist in pipeline management, sales forecasting, territory design, and quota-setting alongside Sales leadership.

• Keep accurate ARR and CARR data with Finance, tracking new logos, expansions, churn, and downsell metrics.

• Implement AI-assisted tools for data enrichment, duplicate detection, and data quality management.

• Manage and enhance SalesLoft, Clari, ZoomInfo, and other sales engagement and intelligence tools.

• Track and report KPIs throughout the entire revenue funnel, from lead generation to customer expansion.

• Create dashboards and establish regular reporting rhythms for Sales, Marketing, Finance, and executive leadership.

• Provide support for board-level reporting in collaboration with Finance and the VP of Marketing.

• Deliver actionable insights instead of just presenting data.

• Assess and implement RevOps tools while pioneering new AI workflows to automate reporting, expedite operational tasks, and generate insights.

• Remain updated on emerging AI capabilities pertinent to Revenue Operations.

⛳️ Requirements

• 5–8 years of experience in Revenue Operations, Marketing Operations, or Sales Operations within a B2B SaaS environment, managing both marketing and sales systems.

• Proven track record in building marketing and sales operations infrastructure during periods of rapid growth.

• Demonstrated proficiency in using AI tools such as Claude and ChatGPT to enhance operational efficiency, automate reporting, and generate insights.

• Required: Certified Salesforce Administrator or equivalent hands-on administrative experience.

• Comfortable in constructing and maintaining intricate Salesforce workflows, reports, and data structures.

• Extensive knowledge of marketing automation systems and processes; experience with HubSpot is a plus.

• Capable of creating and presenting executive-level dashboards and KPI reports.

• Comfortable overseeing the entire RevOps tech stack and making decisions regarding which tools to retain, retire, or integrate.

• Strong communication skills with executive stakeholders, with the ability to translate data into decisions and clarify complex systems to non-technical audiences.

• Highly organized, data-driven, self-motivated, and able to excel as an individual contributor in a lean, fast-paced team.

• Bachelor’s degree in a relevant field.

• U.S.-based candidates only.

🏝️ Benefits

• Annual bonus range of $15K-$20K.

• Professional development in AI fluency and investment in team learning.

• Flexible remote work arrangement.