Director, Product Management – Provider Network & Interoperability

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of and advance the product strategy for provider network technology, interoperability, clinical data exchange, and partner integrations.

• Create and manage a multi-quarter roadmap that aligns with business objectives, client requirements, provider partner needs, and technical strategy.

• Collaborate with Product, Engineering, Operations, and business leaders to prioritize investments aimed at enhancing scalability, maintainability, provider experience, and operational efficiency.

• Balance strategic initiatives with immediate delivery requirements, ensuring teams can achieve both short-term value and long-term platform capabilities.

• Spearhead product initiatives related to EMR integrations, practice management software integrations, APIs, clinical data exchange, claims/utilization data, and provider-facing workflows.

• Ensure that solutions adhere to healthcare interoperability standards and best practices, including HL7, FHIR, EDI, data privacy, security, and regulatory requirements.

• Collaborate with Engineering and Architecture teams to guarantee that products are developed with flexibility, scalability, reliability, and long-term maintainability.

• Proactively identify technical risks, align stakeholders on trade-offs, and clearly communicate risks, dependencies, and decisions to leadership.

• Guide discovery initiatives with internal stakeholders, provider partners, and users to identify needs, pain points, and opportunities.

• Convert intricate business, clinical, operational, and technical requirements into clear product specifications, user stories, workflows, and acceptance criteria.

• Set success metrics and KPIs to evaluate impact on provider experience, member outcomes, operational efficiency, data quality, scalability, and ROI.

• Leverage qualitative and quantitative insights to assess product performance and continuously enhance solutions post-launch.

• Foster alignment among technical and non-technical stakeholders, ensuring a shared understanding of priorities, trade-offs, and outcomes.

• Cultivate strong relationships with provider partners and internal teams to facilitate joint exploration, feedback loops, and successful adoption.

• Clearly communicate product strategy, roadmap progress, risks, and outcomes to leadership and cross-functional audiences.

• Develop, lead, coach, and mentor a team of product managers.

• Collaborate with other Product Leaders and Product Operations to define and enhance product management processes, frameworks, standards, and operating rhythms.

• Work with Engineering leadership to align Agile execution models, delivery practices, and resource planning with the nature of the work being delivered.

• Advocate for robust product practices, including discovery, roadmap planning, backlog management, stakeholder communication, and data-driven decision-making.

⛳️ Requirements

• 7–10+ years of experience in product management within the healthcare technology sector.

• Strong comprehension of healthcare workflows, provider operations, EMRs, practice management systems, clinical data exchange, claims/utilization data, and healthcare data platforms.

• Familiarity with healthcare data standards, integration techniques, and regulatory concepts, including HL7, FHIR, EDI, APIs, data privacy, data security, utilization management, provider credentialing, provider search, and clinical outcomes.

• Ability to collaborate closely with Engineering and Architecture teams to make informed product decisions regarding software architecture, scalability, technical debt, integrations, and platform capabilities.

• Demonstrated capability to define product strategy, construct roadmaps, prioritize complex tasks, and drive initiatives from discovery through launch and post-launch optimization.

• Experience in a player/coach leadership role guiding product managers or cross-functional delivery teams.

• Exceptional communication and influencing skills, including the ability to translate complex technical concepts for non-technical audiences and align stakeholders across various functions.

• Strong analytical abilities, with the skill to define KPIs, evaluate outcomes, synthesize insights, and make data-informed decisions in ambiguous or complex situations.

• Experience in delivering products in Agile environments, including Scrum, Kanban, or hybrid delivery models.

• Familiarity with product roadmap and execution tools such as Jira, Confluence, ProductBoard, Monday, or similar platforms.

• Knowledge of Figma, LucidChart, SQL, Excel.

• Experience or interest in fertility, reproductive health, women’s health, or broader healthcare verticals is strongly preferred.

• Bachelor’s degree in Healthcare, Computer Science, Engineering, Business, Technology, or a related field, or equivalent practical experience.

🏝️ Benefits

• Paid family and parental leave.

• Preconception, fertility, and family building benefits (including egg freezing, IVF, and adoption support).

• Family and pet care fund.

• Menopause and midlife care.

• Health, dental, vision, and life insurance options for employees and their families.

• Complimentary in-person, virtual, and text-based mental health and wellness support.

• Paid time off, including vacation, sick leave, personal days, and summer flex time.

• Company equity.

• Bonus program.

• 401(k) plan with company match.

• Access to on-demand legal and financial advice.

• Learning and development programs to support your professional growth along with a mentorship program.

• Company social events, including an annual volunteer day and donation matching.

• Flex days (3 days a week in the office) and onsite meals and snacks for employees working in our NY office.