Director, Product Management – Merchant Acquisition, Growth

This is a fully remote position, open to applicants in United States.

📋 Description

• Spearhead the sales and acquisition strategy for Kapitus’s primary term product line

• Take ownership of the top-of-funnel product experience

• Expand merchant onboarding and improve sales enablement

• Drive acquisition integrations and establish referral channels

• Guide Product Owners and Business Analysts in developing product experiences aimed at lead generation and merchant growth

• Articulate product vision for the acquisition funnel and convert company strategy into product priorities

• Evaluate the financial implications of product decisions and pinpoint market opportunities

• Conduct user research and discovery utilizing personas and journey maps

• Create and execute A/B and multivariate tests to enhance conversion rates

• Monitor product metrics and apply insights to refine acquisition strategies

• Integrate AI into workflows and product development

• Supervise the product development lifecycle, product routines, scalable processes, and time-to-market

• Manage the roadmap for third-party and API integrations

• Collaborate with the Director of Product, Decisioning & Underwriting throughout the complete merchant journey

• Promote cross-functional collaboration among stakeholders

• Set KPIs, mentor the product team, disseminate knowledge, enhance team capabilities, and mediate conflicts

⛳️ Requirements

• 7–10+ years of extensive product management experience

• Minimum of 3+ years in a leadership or people management role

• Background in Fintech, B2B SaaS, or Small Business (SMB) Lending

• In-depth knowledge of the small business lending and fintech landscape

• Strong grasp of the B2B sales cycle, merchant acquisition, and optimization of the end-to-end customer journey

• Proven success in managing Growth or Acquisition product teams

• Experience in optimizing sales funnels, marketing technology, and CRM/Sales enablement tools, such as the Salesforce ecosystem

• Proficient in utilizing AI tools and enthusiastic about exploring AI within go-to-market strategies and product features

• Solid understanding of technical constraints and the balance between technical debt and new features

• Experience in managing complex third-party SaaS and API integrations

• Outstanding ability to secure buy-in, resolve stakeholder conflicts, and lead across engineering, design, and revenue-focused teams

🏝️ Benefits

• Eligibility for annual incentive compensation up to 15% annually

• Comprehensive medical, dental, and employer-covered vision plans through UnitedHealthcare

• UHC perks including Sweat Equity, Calm App subscription, UHC rewards, Real Appeal, and Quit For Life

• Flexible Spending Account for eligible medical, dental, vision, pharmacy, and dependent care expenses

• Lifestyle Spending Account for expenses related to physical, mental, and financial well-being

• Company-paid short-term and long-term disability insurance

• Optional supplemental life insurance and enhanced disability coverage

• Colonial Accident and Hospitalization insurance options

• Company-paid maternity and parental leave

• Pre-tax commuter benefits

• LifeBalance membership and discounts on outdoor activities, arts, health, and fitness

• Discounts on pet and car insurance

• LegalShield and financial services

• Tools for relaxation and stress management

• Plum Benefits discounts on shows, travel, car rentals, and more

• Up to $5,000 annually in tuition reimbursement

• Opportunities to participate in relevant conferences and career development events

• Travel reimbursement for work-related travel

• Paid time off and sick leave

• 401(k) plan through Fidelity with a 25% match on contributions up to 6% of annual salary