Director, Product Management

This is a fully remote position, open to applicants in Spain.

📋 Description

• Develop and oversee the product vision and strategy for Data Collection, Transformation, and Ingestion as a fundamental platform capability for Grafana Cloud.

• Collaborate closely with senior R&D leaders to synchronize product and technical strategies across teams, clarify tradeoffs, and ensure the roadmap effectively balances customer value, platform leverage, operational excellence, and business impact.

• Leverage customer research, product analytics, competitive insights, and business context to pinpoint the most significant problems to address.

• Define the role of AI in this domain, including how it can assist customers in instrumenting applications, configuring collection, transforming telemetry, managing costs, enhancing data quality, querying more efficiently, and troubleshooting ingestion challenges more intelligently.

• Cultivate strong relationships with customers and prospects, particularly technical buyers and observability practitioners.

• Assist GTM teams in understanding product differentiation, customer value, roadmap direction, AI relevance, and market positioning.

• Mentor and develop Product Managers, helping them enhance their product judgment, strategic thinking, communication, stakeholder management, and ability to achieve high-quality outcomes with their cross-functional teams.

• Foster a high-accountability, high-trust environment where PMs and cross-functional teams comprehend what is important, why it matters, and how their contributions support Grafana Labs’ success.

⛳️ Requirements

• Extensive Product Management experience, including leading product strategy across multiple teams, product areas, or complex technical workflows.

• Proven experience in directly managing Product Managers, encompassing coaching, feedback, performance management, hiring, and career development.

• Strong technical fluency in infrastructure, cloud platforms, observability, telemetry, data pipelines, high-scale databases, or other developer/infrastructure product domains.

• Robust product instincts regarding AI, including the capacity to identify where AI can deliver meaningful customer value in technical products utilized by developers, operators, SREs, platform teams, or infrastructure teams.

• Exceptional customer empathy and strategic judgment, with the ability to translate intricate customer problems into clear product strategies, roadmap priorities, and tradeoffs.

• Strong cross-functional leadership and communication abilities, with experience influencing Engineering, Design, Technical Writing, Developer Advocacy, Analytics, Product Marketing, GTM, and executive stakeholders.

• The capability to create clarity in ambiguous situations, help teams advance without overly prescriptive solutions, and operate efficiently in a globally distributed, remote-first environment.

• A BS/BA in Computer Science, a related field, or equivalent practical experience.

🏝️ Benefits

• 100% Remote, Global Culture - As a remote-only organization, we unite talent from across the globe, bound by a culture of collaboration and shared purpose.

• Scaling Organization – Engage in meaningful work within a high-growth, constantly evolving environment.

• Transparent Communication – Anticipate open decision-making and regular updates at the company-wide level.

• Innovation-Driven – Enjoy autonomy and support to deliver excellent work and explore new ideas.

• Open Source Roots – Operate on community-driven values that influence our work culture.

• Empowered Teams – Experience a high-trust, low-ego culture that prioritizes outcomes over appearances.

• Career Growth Pathways – Access clearly defined opportunities for career advancement and development.

• Approachable Leadership – Engage with transparent executives who are involved, visible, and relatable.

• Passionate People – Join a group of intelligent, supportive individuals who are deeply committed to their work.

• In-Person Onboarding - We aim for you to thrive from day one with your fellow new ‘Grafanistas’ to learn all about our operations and culture.

• Balance is Key - We implement a global annual leave policy of 30 days per year. Three of these days are designated for Grafana Shutdown Days, allowing the team to fully disconnect. *We will adhere to local legislation where applicable.