Director, Pre- and Post-Acute Account Sales

This is a fully remote position, open to applicants in Tennessee.

📋 Description

• Formulate and implement strategic initiatives aimed at acquiring new logos in designated Pre- and Post-Acute care environments, ensuring the retention of current revenue and growth within the Post-Acute customer sector.

• Direct forecasting activities on a weekly, monthly, and quarterly basis, while evaluating key performance indicators, activity metrics, and other performance measures that enhance new business growth, retention, and expansion across both teams.

• Examine performance data for individuals and teams to detect trends, enhance execution, and facilitate the achievement of acquisition, retention, and expansion goals.

• Create and uphold a business plan with quantifiable goals and objectives, presenting business insights, risks, and opportunities to senior sales leadership in a clear and effective manner.

• Work collaboratively with Operations, Customer Support, and cross-functional partners to ensure customer requirements are fulfilled and to promote successful onboarding, adoption, retention, and growth.

• Mentor, coach, and develop team members through onboarding, training, performance management, and continuous feedback to foster growth and accountability.

• Organize, schedule, and conduct weekly, monthly, quarterly, and annual team meetings, while maintaining regular one-on-one sessions that emphasize performance, development, and business priorities.

• Accompany team members to customer meetings to provide coaching, enhance client engagement, and support strategic sales efforts.

• Engage in ongoing professional development by maintaining comprehensive product knowledge, deepening expertise in healthcare market dynamics, and honing communication, presentation, negotiation, and leadership skills.

• Guide the sales team in addressing requests for proposals and information, support high-quality response strategies, and ensure pricing alignment.

• Assist in the negotiation and finalization of new and existing business deals.

• Keep track of competitive offerings and market trends, providing actionable insights to aid in positioning, product alignment, and sales strategy.

• Collaborate across functions with Marketing, Product, Operations, and other internal stakeholders to create customer solutions that align with company strategy, values, and business objectives.

⛳️ Requirements

• Bachelor’s degree in a relevant field; BA or BS preferred.

• Over 10 years of experience selling software solutions within the healthcare sector, ideally with a background in Pre- and Post-Acute care.

• A minimum of 3 years leading teams of 7 or more Account Executives.

• Demonstrated success in surpassing sales targets in a management role, with a preference for at least 1 year overseeing a team responsible for an existing customer base.

• Experience in driving both new business sales and growth of existing customers within a technology or software firm.

• Extensive knowledge of the healthcare industry, particularly in Pre- and Post-Acute care, including buying cycles, key trends, value propositions, and essential success factors.

• Outstanding customer service and communication abilities (both verbal and written).

• Strong presentation skills and an executive presence.

• Strategic thinker with solid business acumen and effective negotiation capabilities.

• Ability to manage multiple tasks; works with urgency and strives for excellence in performance.

• Enthusiastic and self-motivated, with the capacity to operate independently with minimal supervision.

• Willingness to travel 25-40% of the time.

🏝️ Benefits

• Medical, Dental, and Vision insurance.

• Paid Time Off.

• Parental Leave.

• 401k and Roth options.

• Flexible Spending Account.

• Health Savings Account.

• Life Insurance.

• Short- and Long-Term Disability coverage.

• Medical Bridge Insurance.

• Critical Illness Insurance.

• Accident Insurance.

• Identity Protection services.

• Legal Protection services.

• Pet Insurance.

• Employee Assistance Program.

• Fitness Reimbursement.