Director of Revenue Operations

This is a fully remote position, open to applicants in Texas.

📋 Description

• Develop and execute scalable sales systems utilizing HubSpot, Gong, Aircall, and other relevant GTM tools.

• Establish documented procedures for the lead-to-close process across all segments.

• Ensure process consistency and minimize friction.

• Standardize the sales procedure, stage definitions, and criteria for deals.

• Create comprehensive playbooks and documentation that unify the team.

• Facilitate enablement by linking processes to training initiatives.

• Develop and sustain territory models, quota frameworks, and compensation structures.

• Design systems that promote desired representative behaviors and align incentives with revenue objectives.

• Oversee pipeline coverage modeling.

• Monitor stage-to-stage conversion rates and identify areas of funnel friction.

• Track deal velocity, quality, and maintain forecast integrity.

• Validate entries in the pipeline and uphold data accuracy.

• Ensure disciplined use of the CRM across the team.

• Champion the integration of AI-driven insights and workflows to enhance call performance, representative efficiency, and forecast precision.

• Create dependable, real-time dashboards that highlight pipeline health, conversion rates, forecast accuracy, and segment performance.

• Lead weekly and monthly forecasting activities in collaboration with the Sales team.

• Build and manage a purposeful RevOps team, including a GoToMarket Engineer and Sales Operations Representatives.

⛳️ Requirements

• Over 7 years of experience in revenue or sales operations.

• More than 3 years in a leadership position overseeing RevOps strategy and implementation.

• Proven success in companies generating $50M or more in revenue.

• Strong preference for candidates with SaaS experience.

• Advanced proficiency in HubSpot (including custom properties, workflows, reporting, and automation).

• Practical ability to construct complex configurations smoothly.

• Proactive approach to AI: Experienced with Gong AI, HubSpot AI, and the impact of AI-driven insights on sales execution.

• Exceptional analytical skills.

• Comfortable with data modeling, funnel analysis, and converting metrics into strategic initiatives.

• Experience in designing sales compensation structures.

• Outstanding communication skills.

• Detail-oriented and process-driven.

• Proven team-building capabilities.

• Effective cross-functional collaborator.

🏝️ Benefits

• Full coverage of medical insurance premiums for the employee (including Medical, Dental, and Vision).

• 401K plan with competitive company matching.

• Personal time off, sick leave, and holiday benefits.

• The company will provide a laptop and any other necessary computer equipment.