Director of Revenue Operations

This is a fully remote position, open to applicants in United States.

📋 Description

• Develop and oversee the revenue operations strategy and long-term roadmap, aligned with AMDT’s growth objectives.

• Spearhead initiatives to systematize and enhance GTM operations, ensuring accountability and transparency.

• Manage the comprehensive forecasting process: pipeline assessments, accuracy targets, variance evaluations, regular meetings, escalation procedures, and connections to executive metrics.

• Collaborate with Sales, Channel, Marketing, and Customer Success to establish and enforce engagement rules, service level agreements for handoffs, territory/channel assignments, and incentive alignment.

• Actively implement key operational projects—such as data hygiene initiatives, process improvements, and system integrations—rather than merely delegating significant tasks.

• Advocate for data accuracy and a single source of truth across CRM, marketing automation, CPQ, analytics, and associated GTM systems.

• Act as the connector among marketing, demand generation, sales, channel/partner, and post-sales functions.

• Facilitate planning meetings (annual, quarterly, monthly) to ensure all GTM functions are aligned on objectives, interdependencies, and execution strategies.

• Establish shared metrics, dashboards, and reporting systems to enhance transparency and collective decision-making processes.

• Lead transformation efforts related to new systems, procedures, or organizational changes.

• Create and maintain dashboards and reporting tools that clarify funnel performance, conversion rates, speed, segmentation, cohort trends, and key indicators.

• Implement predictive models and advanced forecasting methodologies to enhance accuracy and future visibility.

• Offer analytical support and strategic insights to executive leadership regarding growth opportunities, bottlenecks, and capital allocation.

• Guide and expand a high-performing operations team (analytics, processes, systems).

• Cultivate a culture focused on operational excellence, continuous improvement, and accountability.

• Collaborate with enablement/training teams to integrate new processes, tools, and practices into GTM teams.

• Manage the GTM stack (CRM, marketing automation, CPQ, deal desk, analytics) and their integrations.

• Assess, implement, and enhance tools; oversee vendor relations and ROI evaluations.

• Establish robust data governance, system configuration standards, and scalability measures.

⛳️ Requirements

• A Bachelor’s degree is mandatory.

• 8+ years of experience in revenue operations, sales operations, channel operations, marketing operations, or a related GTM operations position.

• Familiarity with both direct and channel/partner business models (or significant exposure to them).

• A demonstrated history of enhancing forecast accuracy, process discipline, GTM alignment, and scalability.

• At least 3 years of experience leading or developing operations teams (analytics/systems/process).

• Extensive knowledge of CRM systems (Salesforce preferred), marketing automation platforms, CPQ or deal desk tools, and BI/analytics tools.

• Strong analytical abilities, data modeling skills, and the capability to convert insights into actions.

• Excellent stakeholder management and influencing abilities with senior leadership and functional peers.

• Proven experience in leading change and navigating ambiguity while fostering adoption.

• Exceptional written and verbal communication skills; capable of presenting to executive audiences.

• Nice to have:

• Previous experience in subscription/recurring revenue models.

• Global or multi-region GTM experience.

• Experience working through channel partners, alliances, or indirect revenue models.

• Exposure to pricing & packaging, discounting structures, and margin management.

• Proven success in scaling from mid-market to enterprise segments.

• MBA or advanced studies in business/operations/analytics.

🏝️ Benefits

• A crucial leadership position with a direct impact on our growth trajectory.

• The opportunity to develop and expand a world-class revenue operations function from its foundational stage.

• A hands-on, hybrid role where you will both formulate strategy and implement key initiatives.

• Opportunities for exposure and collaboration with executive leadership and various GTM functions.

• A dynamic, entrepreneurial culture characterized by strong ownership, significant impact, and merit-based rewards.