Director of Revenue Management

This is a fully remote position, open to applicants in Connecticut.

📋 Description

• Enhance the hotel's Room and Catering revenue by collaborating closely with the General Manager, Director of Sales, and Front Office Manager to execute strategies.

• Supervise all distribution channels to guarantee effective selling through inventory management, market mix, and pricing.

• Relay demand patterns to the revenue team and aid in forecasting.

• Assist in formulating strategies that lead to an increased market share.

• Update and oversee selling strategies and product information across all available distribution channels and reservation sources (onsite, third-party reservation providers, call centers, websites, GDS, etc.).

• Maximize RevPAR by analyzing and predicting demand while establishing effective selling strategies, oversell tactics, and optimal market mix.

• Collaborate with the hotel General Manager, Director of Sales, and hotel team to devise strategies aimed at boosting revenue for both Rooms and Catering.

• Work alongside the Regional Director of Revenue Management to implement Revenue Management programs and new initiatives at the hotel.

• Conduct ongoing competitor pricing and product analyses to ensure appropriate rate positioning and product offerings relative to competitors.

• Actively engage in all pricing decisions for transient, group, and wholesale segments.

• Facilitate Weekly Sales and Revenue Strategy meetings.

• Interview, hire, train, recommend performance evaluations, resolve issues, maintain open communication, and suggest discipline and/or termination when necessary.

• Lead Daily and Weekly Sales and Revenue Strategy meetings.

• Actively contribute to budgeting and business planning for the Food and Beverage department, including Catering, as well as any other revenue-generating department.

• Support the financial success of the hotel through participation in the annual budgeting and sales and marketing plan processes.

• Generate and disseminate daily, weekly, and monthly revenue management reports, presenting results from all segments, including internet channels.

• Maintain historical statistical data from all distribution channels across all market segments.

• Continuously monitor all relevant travel-related websites to ensure competitiveness in both availability and pricing.

• Adhere to attendance policies and be available to work regularly.

• Execute any other job-related duties as assigned.

⛳️ Requirements

• Bachelor’s Degree in Hotel Administration, Business, Statistics, Marketing, Finance, or a related field is preferred.

• A minimum of two years of revenue management experience is required.

• Comprehensive understanding of tools such as spreadsheets and statistical methods for data analysis.

• Strong analytical abilities.

• Capacity to identify relevant data and utilize it to make inferences regarding the impact on hotel revenues.

• Familiarity with hotel operations, including marketing plans, security and safety programs, personnel and labor relations, business plan preparation, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-term planning.

• Proficiency in using PMS, reservation, and revenue management systems to forecast and implement optimal strategies.

• Excellent verbal and written communication skills.

• Ability to adapt communication styles to suit different audiences, effectively engaging with supervisors, coworkers, the public, etc.

🏝️ Benefits

• Competitive Medical and Dental programs through Anthem Blue Cross Blue Shield.

• Vision insurance programs through EyeMed.

• Vacation, Sick, and Holiday programs.

• Pet insurance through the ASPCA.

• 401(k) Savings Plan with matching funds.

• Discounts through 'YouDecide' and Hotel Room Discount programs.