Director of Platform Engineering

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Conduct a comprehensive audit of infrastructure, security measures, vendor accounts, and IT operations to pinpoint gaps and quick wins.

• Assume responsibility for all vendor relationships and facilitate account transfers from the prior director.

• Forge working relationships with each engineering team, as well as Finance, Legal, and Customer Success departments.

• Evaluate and enhance incident response protocols and cybersecurity monitoring (using tools like Datadog SIEM and Cloudflare).

• Assess and stabilize IT operations, focusing on support SLAs and the endpoint management program.

• Lead vendor rationalization efforts, reviewing over 30 tools (with $229K in immediate savings and $1.2M under evaluation). Take charge of decision-making and implementation.

• Implement enhancements to our compliance program (SOC 2 Type II, GLBA) and oversee the upcoming audit cycle.

• Optimize cloud infrastructure costs and performance across our AWS organization, which includes multiple accounts, ECS Fargate, and Aurora PostgreSQL.

• Enhance sandbox and environment management for customer implementations, ensuring credit unions have secure and reliable sandbox environments for onboarding.

• Define and initiate the execution of the team structure and hiring strategy for your organization.

• Establish a fully staffed and functioning Platform Engineering organization with clearly defined ownership boundaries.

• Advance cloud security and data protection strategies, including improvements to data segregation and encryption per partner (AES-256, FIPS 140-2 Level 3).

• Spearhead a company-wide security awareness initiative and cultivate a security-first culture within engineering teams.

• Drive automation and tooling enhancements that significantly reduce manual effort for the broader engineering organization.

• Own and present the platform roadmap, including infrastructure scaling strategies for the upcoming 12 months.

⛳️ Requirements

• Over 8 years of experience in platform engineering, infrastructure, and/or security leadership, ideally within B2B SaaS or fintech sectors.

• Demonstrated leadership experience managing infrastructure, security, and IT teams in a dynamic environment.

• Extensive knowledge of AWS (ECS Fargate, Aurora PostgreSQL, IAM, KMS, S3, VPC) and infrastructure-as-code (Terraform, Terragrunt).

• Strong understanding of security frameworks and compliance standards such as SOC 2 Type II, GLBA, CCPA, and preferably PCI DSS.

• Experience in vendor management and budget optimization on a large scale.

• Outstanding communication and stakeholder management abilities, collaborating effectively with engineering, finance, legal, and customer-facing teams.

• A high-autonomy operator who delivers completed work and decisions rather than presenting problems and questions.

🏝️ Benefits

• Remote Flexibility: Experience the freedom of working remotely from any location, allowing for a seamless balance between work and personal life.

• Unforgettable Off-Sites: Participate in biannual bonding experiences with colleagues in exciting locations, promoting teamwork and innovation.

• Paid Time Off and National Holidays: Benefit from 20 PTO days annually along with national holidays for rest and rejuvenation.

• Stock Options: By joining us, you gain a stake in our success, receiving stock options as part of your compensation package.

• Home Office Setup: Design your ideal workspace with a designated budget for home office essentials.

• Work Trip Budget: Invest in personal and professional growth with a budget allocated for work-related travel and co-working opportunities.