Director of Operations, Midwest Region

This is a fully remote position, open to applicants in Illinois, +3 more states.

📋 Description

• Oversee RightMove's cohesive network and operations function across the Midwest.

• Take charge of the network strategy, growth, transformation of practices, management, and enhancement of patient numbers.

• Collaborate with the Regional Medical Director and local operational leaders to realize the local network vision.

• Lead the comprehensive provider strategy for the Midwest market, ensuring accountability for market performance, growth, and value generation.

• Convert insights from the market and provider network into requirements, priorities, and roadmaps for central teams.

• Manage market-level collaborations with health plans, employers, and primary care providers to enhance customer and contract outcomes.

• Create and implement the operating model for a scalable and high-performing provider network.

• Establish strategy and standards for provider contracting and onboarding processes.

• Propel patient growth through network-level strategies that influence supply-demand dynamics, access, and utilization.

• Direct the strategies for provider engagement, retention, and satisfaction.

• Define, monitor, and refine operational KPIs, holding cross-functional partners accountable for enhancements.

• Provide guidance to central teams on operational efficiency, tools, and visibility, prioritizing initiatives that generate value across the network.

• Travel approximately 50-75% within the Midwest market.

⛳️ Requirements

• A minimum of 10 years of experience in network management, provider relations, and contracting.

• Extensive knowledge of risk-based provider contracting, current dynamics in the healthcare marketplace, quality metrics, and population health management.

• Experience with value-based contracts involving payers and other risk-bearing entities.

• Local familiarity with the orthopedic provider network in the Midwest.

• Bachelor's degree in healthcare administration, Business Administration, Finance, or a related field.

• At least 6 years of experience managing direct reports.

• Proven capability to design and execute complex healthcare initiatives.

• Strong background in consulting and operations with experience in building high-performing teams.

• A successful track record in network expansion and optimization.

• Strong negotiation skills and effective relationship management with provider practices.

• Experience in provider-to-provider value-based contracting.

• Must reside in a larger Midwest region (IN, IL, MI, MN, WI).

• Exceptional presentation skills and comfort in public speaking.

• Excellent problem-solving skills, demonstrating creativity and resourcefulness.

• Ability to analyze technical issues and resolve administrative challenges.

• Capability to exercise independent judgment.

• Ability to lead a large team across multiple functional areas.

• Experience in provider contracting.

• Strong written and verbal communication skills, particularly with physician leadership.

• In-depth understanding of providers, especially independent practices.

• Willingness to travel 50-75% within the Midwest market.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Comprehensive health, dental, and vision insurance plans.

• Retirement savings plan with employer match.

• Opportunities for professional development and continuing education.

• Flexible work arrangements and generous paid time off.