Director of Management – Professional Liability Claims

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee claims advocacy for Management and Professional Liability excess claims, working with in-house MGA or Programs claims teams and Third-Party Administrators.

• Examine forms, policies, endorsements, special handling instructions, and other relevant documents to confirm coverage.

• Manage litigated claims with a focus on safeguarding reputational risk and preventing bad faith allegations, demonstrating comfort with fast-paced and time-sensitive claim negotiations.

• Authorize claims in accordance with company policies, authority limits, and local regulatory standards.

• Provide insights to the business regarding claims trends and loss prevention across various functions including Program Management, Underwriting, Legal, Compliance, Risk, Finance, and Actuarial.

• Possess extensive knowledge of reserving accuracy and estimation, able to communicate the reserving practices and analyses utilized to determine reserves effectively.

• Ensure the precision and sufficiency of all aspects of claims reserving and coverage evaluation.

• Build, maintain, and foster relationships with MGA and Program partners, brokers, ceding companies, attorneys, and loss adjusters regarding claims issues.

• Engage our diverse customer base with fairness and professionalism in every interaction.

• The scope of our D&O work encompasses both public and private corporations, including non-profits.

• Frequent travel within the US and internationally is anticipated.

• Perform any other duties as reasonably assigned.

⛳️ Requirements

• 7 to 10 years of experience in handling Management and Professional Liability claims with an authority limit of USD $250k or more.

• Extensive knowledge and experience of the claims process within the insurance sector.

• Outstanding problem-solving and decision-making abilities.

• Capable of working independently within authorized limits, while knowing when to seek assistance and guidance on issues requiring support.

• Proficient in interacting and effectively communicating with senior-level executives during daily operations and in meetings.

• Ability to work strategically and collaboratively across various departments.

• Strong computer proficiency, including familiarity with Microsoft Office applications.

• Excellent written and verbal communication skills in English are mandatory; proficiency in additional languages is advantageous but not required.

• Education: J.D. degree from an accredited institution. Licensed attorneys with claims experience are encouraged to apply.

🏝️ Benefits

• Medical

• Dental

• Vision

• FSA Medical and Dependent care

• Health Savings Account (HSA)

• EAP

• Basic Life and AD&D (company paid)

• Basic Long-Term Disability (employer paid, taxable income)

• Employee-paid Long-Term Disability (voluntary)

• Company Medical Leave, Parental leave - 8 weeks full pay after 6 months of service

• Voluntary benefits: short-term disability, Critical illness, Hospital Indemnity, Accident

• Company-paid travel assistance programs

• 401(k) with a 6% safe harbor match, fully vested after two years, allowing pre- and post-tax contributions

• Gym reimbursement

• Legal plan

• Pet Insurance

• Tuition reimbursement

• Generous PTO

• Flexible work arrangements

• Fully stocked pantry on-site

• Team outings

• ERG Groups