Director of Growth Operations

This is a fully remote position, open to applicants in Massachusetts.

📋 Description

• **Overview:** Drug Hunter™ (drughunter.com) serves as a vital drug discovery intelligence platform for innovators in industry R&D, facilitating the transformation of molecules into medicines. The Drug Hunter research team synthesizes the science behind emerging drugs and technologies into concise, scientifically rich, and searchable reports. Subscribers to Drug Hunter include many of the world’s leading biotech and pharmaceutical companies, as well as top-tier investors.

• **Location:** Remote

• **Role Summary:** The Director of Growth Operations is tasked with establishing, scaling, and refining the systems, processes, and data infrastructure that drive Drug Hunter’s commercial growth engine. This position oversees the comprehensive operational foundation across Sales, Marketing, and customer-facing functions, with deep expertise in CRM architecture, data governance, revenue analytics, and cross-functional process design.

• The Director of Growth Operations will function as both a strategic architect and a hands-on operator. They will lead the enhancement of our HubSpot environment into a reliable, scalable, and trusted system of record, while coordinating data across our commercial technology stack to facilitate data-driven decision-making at every organizational level.

• This role collaborates closely with Sales, Marketing, Customer Success (IRR), and Finance to construct the operational backbone that supports cohesive and scalable growth.

⛳️ Requirements

• Over 8 years of experience in Revenue Operations, Growth Operations, Sales Operations, or a related field, with a minimum of 2–3 years in a leadership or senior individual contributor role.

• Extensive hands-on expertise in HubSpot (Sales Hub and Marketing Hub), covering architecture, administration, workflow design, lifecycle management, and reporting.

• Proven experience in designing data orchestration strategies across multi-platform commercial stacks (e.g., Mixpanel, Looker, SendGrid, Clerk, UserPilot, or similar).

• A demonstrated history of driving CRM transformation and organizational adoption in dynamic, commercially focused environments.

• Experience in developing ARR/MRR/GRR/NRR reporting frameworks and collaborating with Finance to establish CRM data as a financial source of truth.

• Strong analytical and problem-solving abilities with a keen eye for precision, structured thinking, and attention to detail.

• Excellent written and verbal communication skills, capable of articulating complex operational systems into clear priorities and narratives for cross-functional leadership.

• Comfortable leading change management initiatives across Sales, Marketing, and Customer Success teams in a high-autonomy, fast-paced setting.

🏝️ Benefits

• Opportunity to work with a dedicated and innovative team in a dynamic environment.

• Flexible remote work options.

• Competitive salary and performance-based incentives.

• Professional development and growth opportunities.