This is a fully remote position, open to applicants in Massachusetts.

📋 Description

• Design, launch, and implement a comprehensive multi-platform social media strategy across LinkedIn, X, Instagram, YouTube, and new emerging channels.

• Define and uphold Flock's social brand voice, producing content that fosters awareness, trust, and engagement among both public sector and commercial audiences.

• Manage daily channel operations, which include publishing schedules, content calendars, real-time brand engagement, and addressing crisis communication intricacies.

• Collaborate across functions with Brand, Creative, Content, Communications, and Product Marketing teams to enhance major campaigns and product launches.

• Develop social analytics dashboards, monitor key performance indicators, and grow a dedicated social media team as the function evolves.

⛳️ Requirements

• Significant experience in building, executing, and scaling social media strategies within high-growth technology, civic-tech, or mission-driven organizations.

• Proven history of expanding social channel audiences and driving engagement on LinkedIn, X, Instagram, and YouTube.

• Practical skills to balance creative campaign development with quantitative analytics, social listening, and performance measurement tools.

• Strong cross-functional collaboration abilities with experience advising executives, sales teams, and marketing leaders on digital brand strategy.

• Demonstrated capacity to handle sensitive discussions and online communication with professional judgment and nuance.