Director of Clinical Operations

This is a fully remote position, open to applicants in United States.

📋 Description

• Develop, mentor, and motivate Nurse Practitioner Leads along with provider teams.

• Spearhead the clinical education strategy, including the design and implementation for Nurse Practitioners and other licensed providers.

• Enhance consultation quality, treatment planning, and clinical decision-making.

• Propel provider productivity, ensure documentation excellence, and maintain consistent clinical execution across various markets.

• Establish and uphold clinical standards, protocols, and best practices.

• Collaborate with Market Managers to align clinical excellence with operational effectiveness and business outcomes.

• Leverage clinical and business data to identify opportunities, coach providers, and enhance performance.

• Oversee onboarding, mentoring, and professional growth initiatives.

• Assist in the launch of new services, products, providers, and clinics.

• Promote accountability, teamwork, continuous learning, and clinical excellence.

• Create consistent clinical experiences that enhance guest loyalty and foster long-term relationships.

⛳️ Requirements

• Valid Nurse Practitioner license in good standing.

• Capability to support multiple markets.

• A minimum of three years of progressive leadership experience, including oversight of multi-site clinical operations.

• Experience in medical aesthetics is highly preferred.

• Proven track record of developing high-performing provider teams through coaching, mentorship, and accountability.

• Background in developing and delivering clinical education, provider onboarding, competency programs, or continuing education initiatives.

• Demonstrated success in enhancing consultation quality, treatment planning, provider productivity, and guest retention.

• Experience collaborating with operational leaders to achieve clinical excellence and business performance.

• Strong business insight and ability to leverage clinical and operational data for measurable outcomes.

• Exceptional communication, leadership, and relationship-building abilities.

• Willingness to travel approximately 40 to 50 percent across Face Forward's Midwest markets.

• Commitment to residing within the Midwest.

• Ability to advance aesthetic medicine and create outstanding guest and provider experiences.

🏝️ Benefits

• Highly competitive total rewards package.

• Opportunity to influence clinical strategy across multiple markets.

• Collaborative partnership with experienced Market Managers and executive leadership.

• An organization dedicated to continuous learning, innovation, and excellence.

• Chance to mentor and cultivate the next generation of aesthetic providers.

• Leadership culture founded on accountability, collaboration, and shared success.

• Relocation assistance available for an exceptional candidate.

• Potential eligibility for bonuses, incentives, or additional benefits.

• Equal Opportunity Employer.

• Reasonable accommodations available during the application or interview process.