Director of Business Value, Enterprise AI

This is a fully remote position, open to applicants in United States.

📋 Description

• Take charge of the comprehensive demand pipeline for Workplace AI, encompassing intake, shaping, prioritization, buy/build recommendations, rollout, adoption, and value measurement.

• Collaborate directly with business leaders, including senior executives, to identify needs, critically evaluate requests, and differentiate genuine opportunities from low-value distractions.

• Convert ambiguous business challenges into precise requirements, decision-ready use cases, and a prioritized portfolio of AI opportunities.

• Determine where AI can offer the greatest leverage, whether through productivity enhancements, cycle-time reductions, quality improvements, risk mitigation, or enhanced decision support.

• Lead decisions regarding build versus buy, which includes conducting market scans, evaluating vendors, developing recommendations, and overseeing the rollout of purchased solutions.

• Set baselines, define success metrics, and create ROI cases that demonstrate the effectiveness of solutions post-deployment.

• Treat adoption with the same seriousness as selection: collaborate with the business on training, behavior change, communications, and local champion models to ensure tools are effectively utilized.

• Act as the senior business-facing counterpart to the VP, merging business demands with technical capabilities into a cohesive prioritization and operational rhythm.

• Build, lead, and nurture a team responsible for demand shaping, triage, and business-facing execution, establishing standards and processes that can scale with the function's growth.

• Prepare decision memos, frame trade-offs, and resolve the majority of prioritization inquiries before they reach the VP.

• Serve as the trusted AI advisor to non-engineering leaders, articulating in terms of outcomes, constraints, and business value.

• Manage the strategic roadmap and budget for the demand-to-value function, ensuring alignment with enterprise priorities across multiple quarters.

⛳️ Requirements

• Over 15 years of experience in business transformation, product development, strategy, operations, enterprise technology, or similar leadership roles.

• More than 5 years of experience leading cross-functional programs or transformations that necessitated influencing senior stakeholders and driving behavioral change, including direct people-management experience.

• Substantial technical fluency in modern AI and generative AI, including knowledge of model training, tuning, and evaluation, as well as understanding their practical limitations, to critically assess vendor claims, shape realistic use cases, and engage in credible technical discussions with engineering teams.

• Proven ability to differentiate generative AI from traditional ML regarding technical risks, skill requirements, costs, and timelines, and to apply this distinction in prioritization and staffing decisions.

• Established record of translating business needs into deployed technology solutions that yield measurable business impact.

• Strong judgment regarding build versus buy decisions, which includes vendor evaluations, external market analysis, and procurement partnerships.

• Experience in defining baselines, KPIs, and ROI frameworks for new tools, workflows, or transformation initiatives.

• Exceptional communication skills with executives, particularly when engaging with non-technical leaders and sponsors.

• Proven history of building, leading, and developing high-performing teams, including recruiting and mentoring talent.

• Strong operational instincts: comfortable with ambiguity, adept at creating structure in uncertain situations, and willing to take ownership of outcomes rather than delegate tasks.

🏝️ Benefits

• Competitive pay within the listed range + Bonus + Benefits + Equity

• Temporary benefits package (eligible after 60 days of employment)