Director, Hospital Operations – Spine

This is a fully remote position, open to applicants in Massachusetts.

📋 Description

• Formulate and implement the long-term Hospital Operations strategy for the Spine division.

• Ensure accountability among Area Vice Presidents and Regional Managers.

• Provide guidance to senior commercial and functional leaders regarding operational strategy and business performance.

• Create scalable operating models, processes, and capabilities.

• Develop ISO conversion models and conduct inventory needs assessments.

• Lead, mentor, and cultivate managers and operational professionals.

• Establish strategies for talent development and succession planning.

• Enhance employee engagement, professional growth, and leadership skill-building.

• Oversee orthopedic consignment inventory, loaner assets, and equipment deployment across the U.S. business.

• Drive the annual field-inventory pullback and establish frameworks for inventory optimization.

• Lead inventory allocation, forecasting, replenishment, and governance of field-asset utilization.

• Represent the U.S. Commercial Organization in Integrated Business Planning (IBP) and Monthly Business Review (MBR) strategy discussions.

• Advocate for the FSN strategy to enhance inventory deployment efficiency.

• Support commercial growth, market expansion, and customer relations through a robust operational infrastructure.

• Direct Catalyst inventory planning and allocation efforts.

• Manage operational readiness and rollout for new product launches.

• Enhance customer experience, adoption, and sales force effectiveness through operational innovation.

• Improve P&L health via effective inventory management and execution through the U.S. Sales organization.

• Establish data-driven operating frameworks utilizing advanced analytics.

• Define and track business and operational performance metrics.

• Employ predictive analytics and business intelligence tools for informed planning and investment decisions.

• Lead intricate cross-functional initiatives involving Commercial, Supply Chain, Finance, Quality, Regulatory, and Global Operations.

• Foster stakeholder alignment and sponsor initiatives for transformational change.

• Ensure compliance with healthcare, regulatory, quality, and corporate standards.

• Establish governance and controls to reduce operational risk.

• Provide executive oversight for compliance, audit readiness, and adherence to policies.

⛳️ Requirements

• Bachelor’s Degree is mandatory.

• At least 12+ years of progressive leadership experience in Operations, Commercial Operations, Sales, Marketing, Supply Chain, Healthcare Management, Medical Devices, or related disciplines.

• A minimum of 5+ years of experience in people leadership, including managing teams and developing high-performing individuals.

• Proven track record in developing and executing enterprise-wide operational strategies.

• Ability to influence senior leadership and manage large, cross-functional initiatives within a complex matrix environment.

• Strong business acumen with the capability to translate operational insights into strategic recommendations.

• Advanced analytical skills.

• Proficient in Power BI, Tableau, Qlik, SAP, and other enterprise systems.

• Outstanding communication, executive presentation, and stakeholder management abilities.

• Experience in Medical Device, Orthopaedics, Healthcare, or similar industries is strongly preferred.

• Background in leading operational transformation, inventory optimization, or commercial enablement initiatives is preferred.

• Expertise in inventory strategy, field asset management, demand planning, and sales operations is preferred.

• Familiarity with healthcare regulations, supply chain management, and commercial execution models is preferred.

🏝️ Benefits

• Remote work options may be considered on a case-by-case basis and subject to approval by the Company.

• An inclusive work environment.

• Accommodations during the interview process for applicants with disabilities.